Customer Service Medical Insurance
Resume:
Cynthia McBurney
Plymouth, MI *****
****************@*****.***
I would like to work for a good company that I can be an asset to with my experience. Authorized to work in the US for any employer
Work Experience
Customer Service and Cashier
The Home Depot - Plymouth, MI
February 2015 to March 2019
Customer service representative, cashier, and worked in all capacities with customers. Customer Service and Cashier
Kmart - Plymouth, MI
January 2012 to February 2015
Customer service, answer phones, and cashier.
Medical Insurance Biller
Dr. Greenspan and Associates - Plymouth, MI
February 2009 to March 2011
Medical Insurance Billing with all aspects being billing input, follow up, and collections. Monthly reports requiring follow up as well as patient calls and insurance companies and resolving issues. Medical Insurance Specialist
Dr. Eric Zuckerman and Associates - Livonia, MI
February 1995 to March 2006
Medical Insurance Specialist including billing input, follow up, and collections. Monthly reports as well as patient and insurance phone calls to resolve issues. Education
2 years college in Business
Ferris State University - Big Rapids, MI
September 1966 to September 1968
High school diploma
Henry Ford High School - Detroit, MI
September 1962 to June 1966
Skills
• Medical Billing
• CPT Coding
• Medical Coding
• ICD-10
• ICD-9
• Insurance Verification
• Medical Terminology
• Accounts Receivable
• Medical Office Experience
• Microsoft Outlook
• ICD Coding
• Medical Records
• QuickBooks
• Medical Receptionist
• Medicare
• Customer service
• HIPAA
• Data Entry
• Medical Scheduling
• Research
• Documentation review
• Content management systems
• Public relations
• Typing
Assessments
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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