CHARLES SOMUAH SARPONG

ADDRESS: *** ****** ***** ** **** Columbia, SC 29170

MOBILE: 803-***-****

EMAIL: ad2a3p@r.postjobfree.com

CAREER OBJECTIVES

To actively contribute to organizational success through dedication, commitment, diligence, and innovation.

PERSONAL SKILLS AND ABILITIES

Excellent at interpersonal relationship and customer service.

Hard working, dedication and able to work with little or no supervision.

Ability to work independently or as a team to achieve optimum results.

Possess an exceptional level of determination and drive to achieve results.

WORK EXPERIENCE

NATIONAL IDENTIFICATION AUTHORITY (November 2021-October 2023)

COMMISSIONER FOR OATHS

Issuing of Oath Forms

Replacement and Update of Ghana National Identification Card

Education of Clients regarding requirements of Ghana Card

Providing Customer Service

Accurate recording of employee’s timecards

JUDICIAL SERVICE OF GHANA (Twenty Third Century Systems), February 2018 –December 2018(Contract staff)

Document Management Support Officer

To retrieve document for scanning

To prepare retrieved documents and make them ready for scanning.

To ensure all documents are scanned appropriately and indexing of dockets.

To ensure that scanned documents are re-stapled and sent back to registries.

JESIWA B’LITTLE PALACE GUEST HOUSE (December 2015-March 2017)

RECEPTIONIST/MARKETER

Confirmation of reservations booked.

Providing customer service upon check in and check out.

Petty cash receipt recording and balancing

Confirmation of completion of housekeeping

DEBILL SERVICES, GHANA AIRPORT (March 2014-December 2015)

AVIATION SECURITY GUARD

Screening of cargo and escorting of cargo to the ramp.

Screening of clients

Preventing unauthorized entry.

Weighing of Cargo.

Ensuring cargo release has the right document.

CCTV camera surveillance/monitoring of the CCTV.

Providing customer service to clients.

Patrolling and securing premises.

AIRTEL GHANA LIMITED (February 2013-January 2014)

TERRITORY SALES SUPERVISOR OF AIRTEL MONEY

Setting customers up for Airtel mobile money and branding the customer outlet for visibility.

Educating customers about Airtel mobile money.

Selling mobile phones to customers.

Providing customer service to clients.

EDUCATION

UNIVERSITY OF CAPE COAST (2017-2019)

BACHELOR OF SCIENCE (MARKETING)

ACCRA POLYTECHNIC (2008-2011)

HIGHER NATIONAL DIPLOMA (MARKETING)

SALEM SECONDARY SCHOOL (2002-2005)

SENIOR SECONDARY SCHOOL EXAMINATION (BUSINESS OPTION)

REFERENCES

Available upon request

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