Post Job Free

Resume

Sign in

Customer Service Representative

Location:
New Port Richey, FL
Posted:
December 29, 2023

Contact this candidate

Resume:

Marcia Tremayne

Holiday, FL ***** ad2a3i@r.postjobfree.com +1-727-***-****

To obtain a position that will allow me to utilize my skills and abilities as a highly motivated Office Administrator.

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Schedule Coordinator

The Roofing Company - New Port Richey, FL

July 2023 to Present

• Overseeing clerical tasks

• Keeping an inventory of office supplies and ordering new materials as needed

• Maintaining files

• Answering phone calls and setting appointments

• Taking and delivering messages

• Ensuring the office runs smoothly

Responsible for scheduling jobs and repairs

Responsible for printing all job paperwork, up to and including Contracts, Permits, Affidavit’s and Notice Of Commencement's for crew members to start a job.

Work shifts and project times to allow the company and crew to function smoothly.

Track lead and prospective client progress and follow up with sales or client

Utilize time and employees efficiently and assist the company in reaching its business goals.

Service Cashier

Maus Nissan

May 2023 to August 2023

•Collect payment on customers repair order for services done to their vehicle.

•Track all paid receipts by repair order number and amount received for closing procedure at the end of the business day, including cash drawer.

•Scan all service, repair and warranty orders into the system by repair order number and amount received.

•Provide customer service for client in regard to any questions on the invoice if service technician is not available.

•Work closely with parts department when someone is picking up or needing to order a specific part for their vehicle.

•Rent loaner cars out for customers who need transportation if their vehicle will be in for service longer than expected, verify their insurance and driver's license, and check loaner cars in when they are returned.

Scheduling Coordinator

One Clean Gutter - Palm Harbor, FL

October 2021 to January 2023

· Sent out reminders for scheduled meetings

· Rescheduled or canceled meetings in a timely manner

· Managed and confirmed travel bookings and arrangements

· Kept stakeholders informed of project timelines and associated deadlines

· Answered scheduling queries via email and phone

· Documented scheduling processes and keep thorough records

· Performed other administrative tasks when required

Receptionist

Pasco Hernando Early Learning Coalition - New Port Richey, FL

July 2019 to September 2021

·Greeted and welcomed guests as soon as they arrive

·Directed visitors to the appropriate family coordinator specialist

·Answered, screened and forwarded incoming phone calls

·Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

·Provided basic and accurate information in-person and via phone/email

·Received, sorted and distributed daily mail/deliveries

·Maintained office security by following safety procedures and controlling access via the reception desk.

·Updated calendars and schedule meetings

·Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Administrative Assistant (Admin Assistant)

SmileFaith - New Port Richey, FL

July 2011 to July 2019

Provided administrative support to ensure efficient operation of office

Answered phone calls, schedule meetings and support visitors

Carried out administrative duties such as filing, typing, copying, binding, scanning, etc.

Completed operational requirements by scheduling and assigning administrative projects and expediting work results

Exhibited polite and professional communication via phone and e-mail

Supported team by performing tasks related to organization and strong communication

Developed administrative staff by providing information, educational opportunities, and experiential growth opportunities

Provided information by answering questions and requests

Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

Contributed to team effort by accomplishing related results as needed

Education

High School Diploma

General High School Ridgewood High School

June 1994 to June 1994

Skills

•Operated Fax Machines, Copiers, Scanners, and Multi-line phone system.

•12+ years of Customer Service experience.

•Written and Verbal Communication Skills.

•Ability to work as a team player or as an individual.

•Ability to lift over 35 pounds consistently.

•Proficient in Microsoft Word, Excel. Outlook, and access to the internet.

•10+ years of Office work experience.

•Trained 8-10 employees on company standard operational procedures.



Contact this candidate