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Patient Care Back Office

Discovery Bay, CA, 94505
January 31, 2024

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Discovery Bay, CA ****5


Authorized to work in the US for any employer

Work Experience


Los Gatos Surgical Center - Los Gatos, CA

November 2019 to Present


Checking patients in.

PACU/Pre Opt

Preparing for Surgery intake

Recovery from surgery

Vitals, patient care, turnover beds

Assist patient dressing/ assist with toileting/ assist patient walking or wheeling out to ride pick up. Stocking supplies / linens

Transfer beds / transporting

CMA ll

BASS MEDICAL GROUP- URGENT CARE - Walnut Creek, CA July 2019 to November 2022

Front & back office.

Checking in & out patients

Insurance PA’s & Scheduling Surgery.

Rooming patients, Vitals, update all information in Epic. Medications, pharmacy, labs. Etc. charting. Faxing orders, scheduling appointments, referral intakes and outgoing. Medical records. Phones incoming and outgoing. Assisting the doctor for procedures. EKG’s. Injections and phlebotomy, UA testing, CMA lll

Stanford Children's Health - Walnut Creek, CA

December 2016 to September 2018

Administration. Front and Back office.

Worked in Specialty Clinics.

Worked as a Surgery Scheduler in Oncology Infusion Peds for Stanford Children’s Health in Walnut Creek and also in Palo Alto.

Transferred to Stanford Childrens Speciality Clinic Worked in GI/ Endo, Cardiology, Pulmonology, Dermatology CMA lll/ Per Deim with Bass

Danville Sports Medicine & Primary Care - Danville, CA October 2017 to July 2018

Front & back office.

Checking Patients in and out. Insurance, epic data. Scheduling, referrals, labs, pharmacy RX refills. Batching. Rooming Pt. Vitals, eye exams, ear washing, injections, throat cultures, EKG’s MRI Imaging Aide/CMA

Alliance HealthCare Services - Walnut Creek, CA

December 2015 to March 2017

Prepare patients for MRI study.

Screen patient, de metal. Process Patient in epic. Change coils for specific mri study. Vitals. If contrast study. Draw contrast for injection. Hang images for radiologist to read. Protocol for following day procedures. Phone patient and other providers. CMA

Allied Health Group - Oakland, CA

September 2014 to November 2015

Worked as a CMA ll for Alta Bates/Sutter Health, also Berkeley Cancer Center/ EBAC. The Summit Sutter Rooming patients. Vitals, injections, Epic charting, medical records. Ear Lavage. Eye exams. Medical records, scheduling. Outside records. Infusion center, returning Pt.calls. Pharmacy refills, labs, scheduling

Pt. Procedures for imaging or necessary exams.


Sutter Health Comprehensive Cancer Center - Berkeley, CA April 2012 to November 2014


Assist the Pt. Room Pt. vitals, Charting.

Setting up for Bone marrow and Spinal injections. Epic. Assist for procedures. Worked in Tx room for various treatments.

Vitals for standing, sleeping and sitting, during infusion. Phones for scheduling or outside records obtaining other results from studies. Temperature during infusions.

Processing into epic chart. Charting changes of medications making sure current. Skills Used

Vitals, Charting documentation using Epic.Rooming Pt. Arriving Pt. Documentation daily vitals, complaints, changes to medication, insurance, playing important role in working for Medical team in Patient Care for illness. Ekg's. Preparing Pt. For procedures. Transfers.


Diablo Infectious Disease - Pleasanton, CA

February 2011 to March 2012


Room patients, vitals, charting, front & back office. Labs, Insurance PA’s,Scheduling appts. Faxing. Assisting the doctor. Wound change.

Preparing for next pt. cleaning rooms.

Scheduling appointments, Labs, pharmacy.

Skills Used

Professional skills. Privacy skills.

Using precautionary universal practice care, labs, medical records, faxing. CMA


Websters Orthopedics - San Ramon, CA

October 2010 to January 2011



Front & back office.

Room patient, vitals, charting pt information.

Pulling up scans, injections, preparing injections. Wound care, casting, labs, pharmacy authorizations, scheduling.

Recording pt info into chart and EMR. Stocking meds and ordering. Stocking rooms. Assist Doctor in procedures.


AS in Nursing Allied Health

Contra Costa Medical Career College - Brentwood, CA October 2009 to February 2010

Merced college

1997 to 1998


• Oncology Sutter Health

• MRI Imaging Aide at John Muir/ Kaiser. (2 years)


• Epic

• Injections

• Medical Records

• Patient Care

• Phlebotomy

• Scheduling

• Vital Signs

• CPR Certified


• Receptionist

• Venipuncture



• Filing

• Microsoft Word

• Vital Signs Experience

• Front Desk

• Venipuncture Experience

• EMR Systems

• Medical Terminology

• Office Experience

• Primary Care Experience

• Triage

• Laboratory Experience

• Medical Imaging

• Critical Care Experience

• Medical Office Experience

• Supervising Experience

• Hospital Experience

• Insurance Verification

• Hospice Care

• Nursing

• Medical Scheduling

• Medical Coding

• Office Management

• Quality Assurance

• Phone Etiquette

• Medical Billing

• Transcription

• Cerner

• ICU Experience

• Computer Skills

• Employee Orientation

• Caregiving

• Infectious Disease

• Orthopedics

• Oncology

• Sports Medicine

• GI Specialty Practice. (8 years)

• Surgery

• Customer support

• Urology

• Orthopedics

• Epic

• Medical terminology

• Medical records

• EMR systems

• Hospital experience

• Pediatrics

• Customer service

• Medical imaging

• Quality assurance

• Supervising experience

• Vital signs

• Office management

Certifications and Licenses

CCMA Certification

BLS Certification

Certified Medical Assistant

CPR Certification

AED Certification


EKG Certification

February 2012 to Present


Medical terminology — Proficient

March 2022

Understanding and using medical terminology

Full results: Proficient

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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