Patient Care Back Office
Resume:
Tracey ad29yy@r.postjobfree.com
Discovery Bay, CA ****5
ad29yy@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
CCMA
Los Gatos Surgical Center - Los Gatos, CA
November 2019 to Present
Intake/administrative
Checking patients in.
PACU/Pre Opt
Preparing for Surgery intake
Recovery from surgery
Vitals, patient care, turnover beds
Assist patient dressing/ assist with toileting/ assist patient walking or wheeling out to ride pick up. Stocking supplies / linens
Transfer beds / transporting
CMA ll
BASS MEDICAL GROUP- URGENT CARE - Walnut Creek, CA July 2019 to November 2022
Front & back office.
Checking in & out patients
Insurance PA’s & Scheduling Surgery.
Rooming patients, Vitals, update all information in Epic. Medications, pharmacy, labs. Etc. charting. Faxing orders, scheduling appointments, referral intakes and outgoing. Medical records. Phones incoming and outgoing. Assisting the doctor for procedures. EKG’s. Injections and phlebotomy, UA testing, CMA lll
Stanford Children's Health - Walnut Creek, CA
December 2016 to September 2018
Administration. Front and Back office.
Worked in Specialty Clinics.
Worked as a Surgery Scheduler in Oncology Infusion Peds for Stanford Children’s Health in Walnut Creek and also in Palo Alto.
Transferred to Stanford Childrens Speciality Clinic Worked in GI/ Endo, Cardiology, Pulmonology, Dermatology CMA lll/ Per Deim with Bass
Danville Sports Medicine & Primary Care - Danville, CA October 2017 to July 2018
Front & back office.
Checking Patients in and out. Insurance, epic data. Scheduling, referrals, labs, pharmacy RX refills. Batching. Rooming Pt. Vitals, eye exams, ear washing, injections, throat cultures, EKG’s MRI Imaging Aide/CMA
Alliance HealthCare Services - Walnut Creek, CA
December 2015 to March 2017
Prepare patients for MRI study.
Screen patient, de metal. Process Patient in epic. Change coils for specific mri study. Vitals. If contrast study. Draw contrast for injection. Hang images for radiologist to read. Protocol for following day procedures. Phone patient and other providers. CMA
Allied Health Group - Oakland, CA
September 2014 to November 2015
Worked as a CMA ll for Alta Bates/Sutter Health, also Berkeley Cancer Center/ EBAC. The Summit Sutter Rooming patients. Vitals, injections, Epic charting, medical records. Ear Lavage. Eye exams. Medical records, scheduling. Outside records. Infusion center, returning Pt.calls. Pharmacy refills, labs, scheduling
Pt. Procedures for imaging or necessary exams.
CMA
Sutter Health Comprehensive Cancer Center - Berkeley, CA April 2012 to November 2014
Responsibilities
Assist the Pt. Room Pt. vitals, Charting.
Setting up for Bone marrow and Spinal injections. Epic. Assist for procedures. Worked in Tx room for various treatments.
Vitals for standing, sleeping and sitting, during infusion. Phones for scheduling or outside records obtaining other results from studies. Temperature during infusions.
Processing into epic chart. Charting changes of medications making sure current. Skills Used
Vitals, Charting documentation using Epic.Rooming Pt. Arriving Pt. Documentation daily vitals, complaints, changes to medication, insurance, playing important role in working for Medical team in Patient Care for illness. Ekg's. Preparing Pt. For procedures. Transfers.
CMA
Diablo Infectious Disease - Pleasanton, CA
February 2011 to March 2012
Responsibilities
Room patients, vitals, charting, front & back office. Labs, Insurance PA’s,Scheduling appts. Faxing. Assisting the doctor. Wound change.
Preparing for next pt. cleaning rooms.
Scheduling appointments, Labs, pharmacy.
Skills Used
Professional skills. Privacy skills.
Using precautionary universal practice care, labs, medical records, faxing. CMA
CMA
Websters Orthopedics - San Ramon, CA
October 2010 to January 2011
Responsibilities
Externship.
Front & back office.
Room patient, vitals, charting pt information.
Pulling up scans, injections, preparing injections. Wound care, casting, labs, pharmacy authorizations, scheduling.
Recording pt info into chart and EMR. Stocking meds and ordering. Stocking rooms. Assist Doctor in procedures.
Education
AS in Nursing Allied Health
Contra Costa Medical Career College - Brentwood, CA October 2009 to February 2010
Merced college
1997 to 1998
Skills
• Oncology Sutter Health
• MRI Imaging Aide at John Muir/ Kaiser. (2 years)
• EMR
• Epic
• Injections
• Medical Records
• Patient Care
• Phlebotomy
• Scheduling
• Vital Signs
• CPR Certified
• EKG
• Receptionist
• Venipuncture
• CPR
• EHR
• Filing
• Microsoft Word
• Vital Signs Experience
• Front Desk
• Venipuncture Experience
• EMR Systems
• Medical Terminology
• Office Experience
• Primary Care Experience
• Triage
• Laboratory Experience
• Medical Imaging
• Critical Care Experience
• Medical Office Experience
• Supervising Experience
• Hospital Experience
• Insurance Verification
• Hospice Care
• Nursing
• Medical Scheduling
• Medical Coding
• Office Management
• Quality Assurance
• Phone Etiquette
• Medical Billing
• Transcription
• Cerner
• ICU Experience
• Computer Skills
• Employee Orientation
• Caregiving
• Infectious Disease
• Orthopedics
• Oncology
• Sports Medicine
• GI Specialty Practice. (8 years)
• Surgery
• Customer support
• Urology
• Orthopedics
• Epic
• Medical terminology
• Medical records
• EMR systems
• Hospital experience
• Pediatrics
• Customer service
• Medical imaging
• Quality assurance
• Supervising experience
• Vital signs
• Office management
Certifications and Licenses
CCMA Certification
BLS Certification
Certified Medical Assistant
CPR Certification
AED Certification
CNA
EKG Certification
February 2012 to Present
Assessments
Medical terminology — Proficient
March 2022
Understanding and using medical terminology
Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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