Customer Service Delivery Driver

Jackie Long

Portsmouth, VA *****-****

(H) 757-***-**** (C) 757-***-**** ad29y9@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. SKILLS

• Order verification • Customer complaint resolution • Account management

• Incoming call management • Sound judgment • MS Word

• Relationship building • Conflict resolution • Document processing EXPERIENCE

MAY 2021-OCTOBER 2022

Delivery Driver

Wal-Mart

• Inspected vehicle pre- and post-trip to identify maintenance and repair needs.

• Met deadlines while working autonomously in a fast-paced environment.

• Delivered the highest level of service to satisfy and retain customers.

• Coordinated suitable routes to meet schedule demands. OCTOBER 2017-JANUARY 2021

Retail Merchandise Associate

Cross Mark

• Implemented optimal storage methods for each product type, keeping inventory fresh.

• Maintained accurate records of inventory transactions and returned goods.

• Assisted with purchases by packaging and carrying items to vehicles.

• Completed daily cycle counts and assisted with monthly inventory audits. APRIL 2014-JUNE 2016

Lead Event Specialist

Cross Mark/BJS

• Prepared food samples and product displays.

• Marketed different items.

• Surveyed customers and compiled opinions to help promote popular products.

• Updated paperwork for personal training and development. EDUCATION

Diploma - High School

New Madrid County Vocational Technical Institute

Bachelor of Science (B.S.) - Business Administration Tidewater Community

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