SNEHAL DOUND

Business Analyst ad29y8@r.postjobfree.com 515-***-**** Charlotte, North Carolina

Highlights.

·5 years of Business Analysis experience.

·Exposure to implementation and testing of ERP systems.

·Masters (M.S) in Enterprise Systems Management from Birmingham City University (BCU), Birmingham, UK

SYNOPSIS:

·Around 6 years of experience in Business System Analysis and software development life cycle, including analysis, design, development, testing and implementation of software applications in Finance, healthcare ERP and SCM domain as Business system Analyst.

·Experience handling support, offshore team meetings, scheduling sessions between onsite and offshore teams.

·Worked on implementation and deployment of healthcare ERP systems in hospital and labs in relation to the HIMS system.

·Experience in business - related project milestones such as in Requirements Gathering, Data Modeling, Business Gap Analysis, Unit/Integration Testing, Data Migration, User Training, system demos after go live and System Maintenance.

·Experience in Business System Analyst and software development life cycle, including analysis, design, development, testing and implementation of software applications.

·Experienced in making User Stories in JIRA by Agile Methodology and well versed with SCRUM MODEL as a Product Owner.

·A thorough understanding of the Software Development Life Cycle (SDLC).

·Possess a detailed-oriented nature with excellent communication, interpersonal, problem solving skills, and recognized for being a valued team player.

·Proficient in all phases of Requirement Management, including gathering, analyzing, detailing, and tracking requirements.

·Prepare and Present business requirement document BRD, Technical Specification document and functional requirement documents FRD internally.

·Extensive experience in gathering and analyzing business requirements and processes and developing specification documents.

·Experienced in documenting requirement using Unified Modeling Language (Use Case and Activity Diagrams) also building business Process Flow Charts using tools such as, Visio, JIRA.

·Skilled at reviewing test cases making sure they are in accordance with requirements and assist the overall testing process by activities such as Change and Defect Management and conducting User Acceptance Testing

Technical Skills:

Office Tools

Microsoft Office-MS-Word, MS-Excel, & MS-PowerPoint

Business Modeling Tools

JIRA,MS-Visio

Database

Oracle, SQL Server

Documentation Tools

MS Office

Models

Waterfall,Scrum

Methodologies

Sequential, Iterative, Agile,

Operating Systems

Windows 10, Unix

Reporting Tool

Power BI - Report and Dashboard development

ERP

Oracle ERP, Oracle Fusion

Professional Experience:

eXcell - A division of CompuCom

CompuCom Systems Inc

Role: Business Analyst

From: 2022 - Current

Project 1- BA - for DataWarehouse financial report development ( GL, AR, AP,Projects, HR, Vendor management, Cash Management) based on Oracle Fusion reports in Power BI.

Project 2 - BA - for Oracle ERP cloud fusion implementation project team to understand business requirement and document it.

Responsibilities:

•Perform the current state and To- be analysis of the system to find opportunities to automate or improve processes.

•Communicate with internal business users from initial requirement gathering to final implementation. Making sure the requirements are validated and signed off from the requirement owners to avoid any future miscommunications.

•Organize daily status update calls, and manage the offshore development team calls as the project progresses.

•Responsible to get the requirement document, functional document and technical specification documents ready for the developers.

•Helping business users to create issue tickets, follow up, track and schedule meetings between IT and business team to get timely resolution of different issues or defects.

•Plan and track the iterative development plan for report building in order to get the parts of report to UAT once ready in regular intervals. This ensured minimum changes to the final outcome as the reports were tested by users regularly and the issues were resolved immediately.

•Lead the development, design, maintenance of reports, dashboards and analytics in Power BI and Oracle fusion.

•Support the development team by providing data, questions answered from business users that helps to take the next steps.

•Facilitate the user acceptance testing ( UAT) and Post Go-live testing, make sure issues are tracked, assigned to appropriate team and resolved in timely manner.

•Consider factors such as budget, team needs from leadership to create project plan that will help identify and source tools to increase team efficiency.

•Making sure the resources are allocated to maximize the team effort which will deliver a simplified and efficient end product for the users.

•Worked on building IT support dashboards using APEX where data was extracted from Oracle ERP cloud using web service API’s.

•Multitasking when required to help the team deliver the final product within the timeline.

•Perform risk management analysis to weigh in the impact of each risk and prioritize the planning around it.

P S Solutions. Org

Role: Business Analyst

From: 2015 - 2019

Project - Healthcare ERP System and LIMS system Implementation (UAE)

Responsibilities:

•Organize sessions to understand the current business processes with the client and come up with improved solutions for the business that will reduce human error and turnaround time (TAT).

•Articulate streamline process to understand various phases in project lifecycle and desired functionality of new system by interacting with users, management and subject matter expert.

•Perform GAP analysis to identify business goals and actual performance. To identify specific problems in the organization and give an informed solution to the client.

•Create documentation for all the AS IS and TO BE analysis.

•Participated in research, conducting surveys, JAD sessions and interviews to understand the client business which help in better decision making while designing the product.

•Performed detailed analysis of complex business process requirements and provide appropriate system solution; identify, interpret, validate and document client requirements.

•Contributed to definition of scope, preparation of work plans and definition of business requirements.

•Work with project manager to set realistic project expectations and timeline and evaluating impact of changes on the organization.

•Worked with third party vendor in deployment of healthcare IVR which increased business hours to 24/7 for Patient Payments and Billing.

•It helped the hospital to deliver specific information to patients and allow them to make phone payments very conveniently.

•Used scrum practices like documenting user stories, facilitating story point discussion to analyze the effort on the project requirements.

•Facilitate user acceptance testing (UAT) to ensure system integrity before release to production.

•Involved in unit testing and preparing test cases and peer review.

•Preparing training manuals for post - go live support.

Amazon, UK

From: 2014 - 2015

Role: Junior Business Analyst

Project: Improving current system functionalities to accommodate new business practice.

Responsibilities:

•Responsible for working with multiple vendors and teams to gather business critical data.

•Worked with cross- functional teams to create analytical models to inventory tracking, variance analysis and optimization to increase accuracy and reduce risk.

•Provide technical specification documents and mapping documents for the development team.

•Translate business requirements to technical designs, UML designs and wireframes.

•Worked with technical teams to define business processes and software requirements for scalable solutions that have well defined matrix and dashboards.

•Design, develop and maintain scaled automated, user- friendly systems, reports, dashboards that will support the needs of the business.

•Able to apply analytical and business intelligence skills to extract meaningful insights and learning from large and complicated data sets.

•Implement analytical solutions to improve operational efficiencies in existing processes.

•Able to identify and recommend opportunities to automate system and tools.

Education

Birmingham City University (BCU), Birmingham UK ( 2013- 2015)

-Masters (M.S) in Enterprise Systems Management ( ESM)

-Major in ERP systems management ( Finance and CRM)

Babasaheb Ambedkar Marathwada University ( BAMU), Maharashtra, India ( 2009 - 2013)

- Bachelors ( B.E) in Electronics and Tele-communication ( EnTC)

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