Equipment Operator Human Resources

Thomas L. Friend

********@*****.*** • 304-***-****

Princeton, WV 24739

Operator Trainer

Highly skilled leader with extensive experience working for large OEM and construction companies across the mining industry.

Track record of planning, scheduling, implementing, and delivering operator training programs at high quality. Proven success creating instructional materials and training aids to advance the skill level of trained operators. Able to set a high standard of performance for other operator trainers. Knowledge of operation theory and skills to operate at high level of performance. Expert at meeting specific needs of training requirements for the mine site by effectively communicating with mine and production managers. Demonstrated ability to develop lesson plans and write learning objectives. Strong background in business, leadership, human resources, development, and education.

Areas of Expertise

Field Service & Mineral Mining

Team Building & Training

Site Supervision

Machine Abuse Elimination

Surface Mining Operations

Production Planning & Scheduling

Risk Assessment & Mitigation

Safety Standards

Customer Satisfaction

Effective Communication

Accomplishments

Reduced overall production costs and machine abuse as well as raised safety awareness by conducting classroom and field training on mining equipment.

Set base line for the machine operator using production studies on large excavators. Conducted second or third production study after operator training for optimal performance on excavator. Improved loading times and production of the loading unit.

Established the first Mine Training Department for Drummond Ltd. in Colombia South America.

Developed and wrote specific operator training Presentations to meet needs of large excavator mining operations.

Career Experience

Liebherr-Mining & Construction Equipment Inc., Newport News, VA 2022 – Present

Field Service Representative (Operator Trainer)

Coach on the best loading procedures and techniques for the types of materials. Check bucket cycle times, fill factors, and swing angles. Meet with mine and production managers at beginning of each excavator operator training program to discuss specific needs of operator training requirements for the mine site. Implement the classroom theory on best operating practices and machines operating in the pit. Provide excavator operators with handouts to reinforce training.

Developed and wrote the first detailed T282B 400-ton truck operator training program.

Provided truck operator training to America for three years until they brought on-board a specific truck trainer.

Delivered professional training programs at high quality and set a high standard of performance for other operator trainers.

Wrote quality learning objectives and developed operator training materials to advance the skill level of trained operators.

Known was a professional equipment operator for 20+ years with understanding of operation theory and skills to operate at high level of performance.

Liebherr-Mining Equipment Colmar SAS, Colmar, FR 2006 – 2022

Operator Trainer

Planned, scheduled, and delivered hands-on training to various new hire and experienced operators for face shovel and backhoe applications. Developed and wrote best operator training practices for large mining excavators. Provided all factory training on the mine site specific to excavators on the project throughout the world.

Completed training with Outsource Institute of Technology in Queensland Australia to secure certification IV in training and assessment in alignment with a master’s Degree in training in the USA.

Led a detailed learning project to bring trainers in compliance with Australian Qualifications Framework.

Additional Experience

Spanish Teacher, Princeton Middle School, Board of Education, Mercer County, WV

Training Coordinator/Field Trainer/Training Office Manager, Geita Gold Mine, Bouygues Construction, Paris & Tanzania

Training Manager, Drummond Ltd., Colombia, SA

Trainer, Newmont Gold Co., Carlin, NV

Supervisor of Skills/Mandatory Trainer, Cyprus/Amax Coal Company, Evansville, IN

Education

Bachelor of Arts in Secondary Education

Fairmont State College, Fairmont, WV

Professional Development

Certified Off-Road Haul Truck Trainer, Liebherr Mining Equipment Co. Factory

Certified Operator Trainer, Liebherr Mining Equipment Colmar SAS

Certificate IV in Training & Assessment, Outsource Institute - Engineering Training Institute

Hazardous Material Handling Training Instructor’s Course, National Mine Health & Safety Academy

Instructor’s Certificate, United States Department of Labor

Language Immersion Program for Spanish, Berlitz Corporation

Commercial Operator Training, Caterpillar Tinaja Hills Training Center

Advanced Training for Dozers, Loaders, Trucks, Motorgraders, Excavators

Instructor’s Certificate, US Department of Labor, Mine Safety & Health Administration

Certificate of Competency as Surface Mine Supervisor, State of Illinois, Department of Mines & Minerals

Factory Training Course for H285SP & H485SP, Hydraulic Excavator’s, Demag/Komatsu Limited

Basic & Advanced Operator Techniques, Hydraulic Excavator’s, Komatsu Limited

Equipment Training Course, Certified Operator Track-Type Tractors, Certified Operator, Caterpillar Tinaja Hills Training Center

Off-Highway Trucks Course Certified Operator, Equipment Training Course, Caterpillar Tinaja Hills Training Center

Surface Coal Miner 07 Certificate, West Virginia

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