GENORA TUCKER-SMITH

ad29ub@r.postjobfree.com

901-***-****

SAP/JDA QUALITY COORDINATOR

Skills and Qualifications

Administrative/Clerical Skills: 20+ years in administrative support activities.

Office Skills: 10+ years of SAP (MM, QM, FI, WMS), JDA, Accounts Payables and Receivables, Group Coordinator Leadership, Microsoft Office Suite, Certified Lift Operator.

Typing Skills: 45-55 wpm

Safety team member

Education

Tennessee Technology Center- Accounting Diploma 2004

Northside High School- Diploma 1989

Work Experience

Operation Supervisor/ Yeti

Organization: DHL Inc – Memphis, TN

Duration: October 2021 – December 2023

Use leadership skills to Train & Direct Associates on daily functions.

Communicate with Customers/Management with scheduling heavy workloads daily.

Manage 30 to 40 associates on a daily basis, during peak 50 to 100 associates.

Provide detail feedback on associates productivity ( LMS )

Navigate thru the warehouse management system to assure that the orders are being complete in a timely matter.

Continuously Motivate associates thru out the shift to assure they stay on task.

Use administrated skills to sign off on associates’ timecard thru Kronos weekly

JDA Lead Coordinator Tasker/ Meguiar’s

Organization: DHL Inc – Memphis, TN

Duration: January 2017 – October 2021

Use leadership skills to Train & Direct Associates on daily functions

Communicate with Customers/Management with scheduling heavy workloads daily

Segregate receipts that are received both physically and systematically

Created receiving work instructions to allow better job flow and future transitions

Achieve 10 to 15 trucks with only 3 associates to assure that we reach over the goal daily

Perform receiving discrepancies within an JDA environment and Vendor Compliance

Initiate RMA requests for returned items

Assist in managing 12 associates

Handle customer service-related questions to both internal and external customers

SAP Quality Coordinator/ Ember

Organization: DHL Inc – Memphis, TN

Duration: May 2016 – January 2017

Random audits for all aircraft parts for accuracy and proper documentation

Segregate parts that are defective to quarantine both physically and systematically

Physical inventory and reconciliation on a weekly basis

Perform receiving and shipping discrepancies within an SAP environment

Initiate RMA requests for repaired items

Participate in Kaizen lean manufacturing projects as assigned

Customer service-related questions to both internal and external customers

Attend and adhere to all safety rules and regulations/meetings

Order Processor/Material Coordinator

Organization: Johnson & Johnson – Memphis, TN

Duration: November 2007- May 2016

Operated manual and automatic loading equipment to stock inventory

Physical and perpetual inventory research and reconciliation

Root cause analysis of shortages and overages

Random audit to adhere to company compliance and customers’ requirements

System generated necessary paperwork for accurate shipments

Utilized SAP software for office clerical duties, purchasing and billing services

References

Available upon Request

Contact this candidate