Jessica Johnson

**** *** ** *** ****., Springfield, Oregon

***** • 971-***-****

ad29u8@r.postjobfree.com

Professional Summary

Security focused and diligent, Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts, fire and medical emergencies; remaining alert, attentive and vigilant at all times. Takes steps to intervene and diffuse situations using keen eye for detail.

Skills

Active listener; Empathetic; and remains calm under pressure Results-orientated

Knowledge and skills necessary to provide basic nursing care (taking vitals, assisting with ADLs, administration of medications)

Ability to relate to people with wide range of different backgrounds Emergency and response skills

Management skills

Building Customer Trust and Loyalty

Work History

ODHS/OHA 10/2022 - 09/2023

Human Srvices Coordinator - Remote/Salem, Oregon

Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.

Performed administrative support tasks such as proofreading and transcribing handwritten information of applications into computer system

Determine nature and purpose of calls, and directed them to specific destinations or assited in completing applivcation for desired services

Provided general information regarding districtfunctions and responds to routine inquiries or complaints from the public; refers non-routine, sensitive, and/or complex requests for information and other inquiries or complaints to appropriate staff.

assisted with DV-Grants to appropriate clients

Allied Universal 10/2020 to 08/2022

Security Officer- Willamette Valley, Oregon

Maintain building and property security throughout assist with safety issues, incident reports and logging, report to law enforcement when appropriate, security camera watch and review, grounds checks Oversaw daily monitoring and patrolled buildings, grounds and work sites. Gathered information, identified and implemented resolution, planned follow-up and logged andfiled incident report to successfully manage complaints. Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building or premises.

Inspected suspicious activities and monitored premises for criminal acts and rule infractions. Watched different facility areasfrom central location via different CCTVfeeds, obtaining maximum coverage ofimportant areas.

USPS/Amazon 11/2018 to 02/2021

Mail Carrier/ Delivery Driver- Salem, Oregon

Pre-Trip safety check, Separate and organize in order mail, loading truck in numerical order with packages, carefully delivering mail & packages to correct residential homes and businesses, Coding, Check ID for proper age verification and receiving signatures when requested. Completed on-time deliveries by choosing best and most efficient routes. Maintained upbeat, positive attitude in busy, customer-focused environment. Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up. Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft. Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down. Chamberlin House Inc 04/2015 to 10/2019

Lead Direct Support Professional-Albany, Oregon

Assist with ADLs, Budgeting and Banking with clients, Financials, Daily reports, GERs, and T-Log review for accuracy, training new staff in policies; procedures; and protocols per client's needs, transporting clients to medical appointments and communicating and planning with medical professionals, attend state ONA meetings yearly and assisting with ISPs to plan activities and update clients' needs and wants to ensure clients live out the best quality of life

Updated patient files with current vitals, behaviors and other data relevant to treatment planning. Minimized injuries to staff or patients through support or restraint to control patient movements. Monitored progress and documented patient health status changes to keep care team updated. Administered medication as directed by physician.

Education

G.E.D: High School 06/2004

Linn-Benton Community College -Albany, Oregon

DPSST Certification: Security And Protective Services, 10/2020 State Of Oregon - Portland, Oregon

Dot Driver certification, Medical DOT, 2018

Right side Driving Certification through USPS

Department Of Transportation -Albany, Oregon

CPR/First aid certification: CPR/ First Aid, 2016

Albany, Oregon

Keyboarding/IO-Key/filing Certification: Business, 2002 Chemeketa Community College - Salem, Oregon

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