JACKIE E. REDMOND
Flower Mound, TX ***** Cell No. 214-***-****
**************@*****.***
Passionate Administrative Assistant of 20 years. My excellent communication and interpersonal skills have allowed me to build strong relationships with employees, management, and stakeholders. I am organized, detail-oriented, self-motivated, and committed to achieving results. Seeking an opportunity to leverage my extensive experience and skills to contribute to the success of an organization.
General Skills
Microsoft Office
Outlook
Database Management
Editing & Proofing
Adobe Illustrator
Concur & Travel Inc.
PROFESSIONAL EXPERIENCE
HAAG Global – Flower Mound TX
Engineering Team Coordinator (May 2022 – Dec 2022)
Provide support for assigned engineer(s). This may include electronic record-keeping, tracking, assembling, responding to incoming email and U.S. Mail, and assisting with outgoing correspondence
Coordinate and arrange travel schedule for interior and exterior inspections
Ensures the license and expert witness records remain current
Provides appropriate documentation to the team and to the Client in Salesforce including, inspection dates, report dates, billing notes, address changes
Identifies jobs to be billed in a timely manner
Handle special billing situations per established billing guidelines
Provide general staff support and backup as needed, this may include Receptionist and Customer Service Representative duties
Pella Windows & Doors – Grapevine, TX
HR/Office Assistant (December 2019 – October 2021)
Work with VP of HR processing payroll, benefit enrollment, onboarding documentation, updating census reports, maintaining personnel files
Support coworkers with HR questions, needs and inquiries
Oversee company business lines with AT&T
IT Support – set up new hires with laptops, iPads, cell phones with accessories
Key contact to purchase laptops, monitors, docking stations, phones accessories for inventory
Liaison with our Corporate IT department in Iowa
Support senior management team with setting up conference rooms, organizing visitor meetings, coordinating presentations, and ordering business lunches
Coordinate company events to include year-end celebrations, monthly birthday and anniversaries, baby showers, and holiday gatherings
Outlook calendar management updating distribution lists
Distribute incoming mail
Key contact for cleaning crew
JACKIE E. REDMOND PROFESSIONAL EXPERIENCE (CONTINUED) PAGE 2
Key contact for cleaning crew
Create birthday cards, note cards, holiday cards
Office repairs, order office supplies, ordered new furniture for moves, alarm company contact
Stock healthy choice items, office supplies and cleaning supplies
S.P. Richards Company – Coppell, TX
Administrative Assistant III (May 2007 – July 2019)
Support Division VP, General Managers and Account Managers for 9 Distribution Centers
Prepare and maintain reports for Divisional goals, sales, profitability, Business Plans, Program Agreements, Custom Contracts
High volume of coordinating travel and lodging
Schedule meetings and calendar management
Order supplies, maintained customer files, prepare outgoing mail, order lunches
Reconciled business expenses
Coordinate conference calls, off-site meetings, Distribution Center re-locations
Carlson Restaurants Worldwide dba TGI Fridays – Carrollton, TX
Construction Coordinator (December 2004 – May 2007)
Managed Corporate & Franchise remodel projects for over 100 locations
Support Director of Development, Facilities and Purchasing
Oversaw Project Managers with bids and contracts
Reconciled purchasing invoices to payout General Contractors and Subcontractors
Coordinate with Auctioneer for memorabilia sales
Generated P & L reports
S.P. Richards Company – Coppell, TX
Administrative Assistant III (August 2001 – August 2004)
Support Division VP, General Managers and Account Managers for 9 Distribution Centers
Prepare and maintain reports for Divisional goals, sales, profitability, Business Plans, Program Agreements, Custom Contracts
High volume of coordinating travel and lodging
Schedule meetings and calendar management
Order supplies, maintained customer files, prepare outgoing mail, order lunches
Reconciled business expenses
Coordinate conference calls, off-site meetings, Distribution Center re-locations