KIRK BUKER, LinkedIn Profile

Ph.D., M.S., M.A., PMP, CSM

Healthcare Informatics Project Manager, Analyst, and Strategist Engagement Lead Vendor Management Issue resolution Professional Summary

Kirk Buker brings a career of continuously adding value to clients that started on the clinical side of healthcare that transitioned into the operational side. Kirk created InfoProviders, a management consultancy leading end-to-end healthcare informatics, focusing on revenue cycle implementations and process workflows that impact a facility's key performance indicators. InfoProviders partners with health systems to help optimize revenue cycle processes by minimizing inefficient administrative processes with innovative technologies. Kirk has led contract consolidation required during informatics upgrades, including consolidating contact call centers into an enterprise-wide contact center to standardize pre-service, pre-cert/authorization, scheduling, and referral management. Leads issues/risk tracking to identify roadblocks and solutions for resolution. Kirk has a proven track record of managing 45-million-dollar annual project budgets while coordinating/tracking 70+ remote/onsite technology and healthcare professionals across diverse and challenging environments worldwide. Kirk's informatics implementation experience led him to the revenue cycle, an area of profound change in healthcare. He has experienced how downstream revenue cycle systems can not do their job when upstream clinical processes/procedures are not followed or not configured correctly, which may seem obvious. However, healthcare's focus on clinical care tends to overshadow revenue cycle processes until accounts receivable start moving in the wrong direction.

Optimizing revenue cycle systems has led Kirk to the data analytics side of healthcare. Kirk has learned to leverage innovative tools such as A.I., RPA, ML, NLP, and Rstudio for statistical analysis, Tableau to communicate data visually, and SQL for ETL processes to help health leaders make vital operational decisions. Career Highlights

• Transitioned the data warehouse that stored 9.4 million beneficiaries' data into production on Schedule.

• Designed and implemented a system that decreased echocardiogram reads from 57 days to 27 hours.

• Chaired chapter seven for a JCAHO survey that contributed to the facility's score of 97%.

• Architected/Executed the first ENT Telesurgery from the island of Guam to Bethesda, Md.

• Extensive experience with healthcare technology Program / Project Management Leadership

• Emergency Medical Technician Hyperbaric Inside Tender certified

• Hospital Administrator Chief Information Office Nation Security Affairs Security Manager

• Designed, Built, and Tested from End-to-End Revenue Cycle Solutions

• Substantial acute and ambulatory experience across the United States, Dubai, India, and Australia

• Founder of InfoProviders, a Healthcare Infomatics consulting firm Program/Project leadership

• Focused on Informatics engagement for improved reimbursements and data analysis Essential Skills: Engagement P&L/Technology Team Leadership/Program and Project Management/Clinical and Healthcare Operational Data Literacy, End-to-End hands-on Revenue Cycle Informatics implementation process Improvement experience

Core Competencies:

Welcomes responsibility

RFP creation/finalization

Vendor Selection strategies

Strategic RCM planning skills

Data Warehouse PM Leadership Implementation Leadership

Quantitative Research Design

EHR Selection & Third-Party Bolt-Ons

EHR Vendor API Integration Requirements

Finance / Reimbursement Strategy

Legacy Contract tracking review

Program Level team selection

Issue Resolution / Risk Mitigation Clinical Workflow Integration

Change Control Account Management Project Scoping / Pricing

End-to-End RCM Experience Registration/Scheduling experience

Healthcare Data, Finance, KPIs SQL Data Mining, ETL 2 P a g e

Application Experience:

M.S. Office (SQL/VISIO/ Project Mngt) Cerner Millennium / CommunityWorks

Tableau Prep Builder & Desktop Meditech / Epic / Allscripts / G.E. Centricity

RStudio/IBM SPSS VersionOne/JIRA/ServiceNow

Epic Cogito/Slicer Dicer

Online PM tools

Rally ScrumMaster PMIS

MS Power BI Data Dashboards

SQL ETL processes Visual Studio

PROFESSIONAL EXPERIENCE

Health Informatics Adjunct Professor

University of Denver 11/2023 – present

Teach in the Master of Science Health Informatics program based on program needs. The program has four concentrations: Digital Health, Health Data Informatics and Analytics, Health Data Science, and Project Management. DU Health Informatics

Proven Healthcare Informatics Project Manager, Analyst, and Strategist InfoProviders 04/2016 – present

Program/Project management consultancy leading end-to-end healthcare informatics, focusing on revenue cycle implementations and process workflows that impact a facility's key performance indicators. InfoProviders partners with health systems to optimize revenue cycle processes for improved accounts receivable. InfoProviders advises health systems to leverage innovative technologies to minimize inefficient administrative processes and lead the source selection process to find the right technology vendor for improved reimbursements. InfoProvders can drive the contract cancellation process required during informatics upgrades, including consolidating contact call centers into an enterprise-wide contact center to standardize pre-service, pre-cert/authorization, scheduling, and referral management. Able to lead issues/risk tracking to identify roadblocks and resolutions for successful project completion. InfoProviders has a proven track record of managing 45-million-dollar annual project budgets while coordinating/tracking 70+ remote/onsite technology and healthcare professionals across diverse and challenging environments worldwide.

Client: Envision

Client: RHO, Healthcare Revenue Cycle Business Operations Analysis Client: Tufts Medicine, Circle Health, Melrose-Wakefield Hospital, and multiple physician offices in M.A. Client: Kaleida Health, General Physician, P.C., and ECMC, Buffalo, NY Client: Mee Memorial Hospital, King City, CA,

Client: Regional West Medical Center, Scottsbluff, NE, Client: Holy Redeemer Health System, Huntingdon Valley, PA Client: Maury Regional Medical Center, Columbia, TN, Client: Conifer, Tinley Park, IL.

Client: CGH Medical Center, Sterling, IL.

Client: Tifton Regional Medical Center, Tifton, GA. Client: Asquam Regional Hospital, Plymouth, H.N.

Client: Palmetto Health, Columbia, SC.

Director, Clent Engagements

Dell Services Global Healthcare Consulting 12/2013 - 04/2016 Led and supported client engagements of Informatics projects focusing on Cerner revenue cycle solutions implementations and optimized post-go-live. Our team scoped and planned out projects for needed services. Client: Dubai Health Authority, UAE, Dubai, UAE

Client: UnitingCare Health, Brisbane, Queensland Australia Client: Tenet Healthcare, Houston, TX

Client: Martin Luther King, Jr. Community Hospital, Compton, CA Informatics Programs Director

InfoProviders 06/2007 - 12/2013

InfoProviders supported successful program/project leadership contracts, helping to lead healthcare system conversions and upgrades and optimize clinical and revenue cycle information systems. InfoProvider's goal is to help facilities collect and understand the data analytics side of healthcare to help facilities realize their reimbursements. InfoProviders has had accountability for programs/projects up to 45 million dollars while coordinating 70 remote technology and healthcare professionals. Client: Catholic Health Initiatives

Client: Health Language

Client: Indian Health Service

3 P a g e

Client: TRICARE

Client: Natural Resources Conservation Service

Infomatics adjunct professor, University of Phoenix, 01/2003 - 11/2009 Taught ten health and I.T. courses for UOP graduate studies in their Infomatics program. HCI 500: Concepts of Health Care Informatics

HCI 510: Systems Life Cycle

HCI 520: Data Management and Design

HCS 320: Health Care Communication Strategies

HCS 350: Introduction to Healthcare Communication

HCS 441: Introduction to Healthcare Information Systems HCS 483: Health Care Information Systems

HSC 533: Health Information Systems

ITH 511: Information Technology in E-Health

ITH 512: Data Management in E-Health

Technology/I.S. Instructor, Augusta Technical Institute, GA 11/1997 - 08/1999 Facilitated five IT-related courses in the undergraduate computer sciences program.

• Visual Basic programming

• Program logic and software design

• System analyst and design approaches

• Database design

• Access, MS SQL, and MSDE system implementation

CIO/Hospital Administrator

U.S. Navy Bureau of Medicine and Surgery 04/1992 - 06/2007

• Chief Information Officer for Naval Hospital Guam.

• Regional Programs Director for Tricare regions 3/15.

• Led the transition of Tricare's 11-terabyte claims data warehouse into a Federal Enterprise Computing Center.

• National Security Affairs Security Officer creating and implementing I.S. policies and safeguards.

• Scoping and pricing of medical contracts requirements for federal government projects.

• Implemented COTS solutions such as two-factor authentication using a Common Access Card.

• Analyzed, planned, and coordinated all I.T. growth, disaster recovery, and upgrades.

• Designed and implemented a system that decreased echocardiogram reads from 57 days to 27 hours.

• DISA Security Manager certified.

• Chaired chapter seven for a JCAHO survey that contributed to the facilities' score of 97%.

• Led the strategy to refresh 514 computers across 132 locations in four states to enable CACs.

• Worked with the C suite on all strategic and tactical issues for healthcare information systems.

• Managed 1000 end devices and 51 information systems that supported the facility's 600 staff.

• Architected the first Telemedicine ENT surgery from Guam to Bethesda, Md. Education

Institution: National University, San Diego, CA

Result/Degree: Doctor of Philosophy in Data Sciences Institution: Naval Post Graduate School, Monterey, CA Result/Degree: Master of Science in Computer and Information Sciences Institution: National University, San Diego, CA

Result/Degree: Master of Arts in Business Administration (Accounting, Finance, Economics, and Leadership) Institution: National University, San Diego, CA

Result/Degree: Bachelor of Business Administration (Accounting, Finance, and Economics) Additional Information and Professional Development Dissertation:

• Financial Impact When a Health System Automates Manual Insurance Verification Processes Thesis:

• Technological and Economic Assessment of Telemedicine. Professional Development: Program Management Institute Certification number: 469690

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