KYLE HOGE

ad29q5@r.postjobfree.com

HTTPS://WWW.LINKEDIN.COM/IN/KYLE-HOGE-6A3964184/

913-***-****

Sales Consultant

Service-Level Agreements & Compliance

Enterprise Ticketing Software

Cloud Services

Networking Fundamentals

SalesForce

End-User Support

User Education

Linux Distributions

Security Fundamentals

TECHNICAL AND PROFESSIONAL SKILLS

End-User Support: PC, Laptop, and Mobile Device Configuration, Windows 10/11 Configuration, Microsoft 365 Apps, Spiceworks Cloud Help Desk

Network Support and Security: Server and Network Device Configuration, Networking Fundamentals, TCP/IP Network Services, Windows Server Products, Hyper-V Virtualization, Microsoft 365 Administration, Active Directory, Domain Management, Access Controls, Securing Business Networks, Azure Fundamentals, Wireshark, Network Hardening, Kali Linux, Permissions, PowerShell Scripting, Secured Wireless, NIST Standards, Patch Management, Security Compliance

Collaboration Tools: Slack, Zoom, Teams, SharePoint, Technical Documentation in OneNote

Professional Skills: Troubleshooting, Technical Assessment, Technical Research, Verbal, and Written Communication, Client Relations, Management.

TECHNICAL TRAINING

Cloud and Security Specialist Program: Centriq Training:

Anticipated Graduation 08/2022

Intensive lab and project-focused training program with emphasis on Windows configuration, networking, service desk support, cloud services, network security, and business communication skills.

Professional development training on the ability to communicate effectively, raise relevant questions, think openly, and assess facts to create practical solutions.

Solid foundational knowledge in cloud services solutions and management tools via Azure

Solid foundational support in troubleshooting, end-user support, device, and server configuration, and network configuration, implementation, management, and security.

Solid foundational knowledge in common security best practices, device and network hardening, vulnerability scanning, network traffic analysis, and end-user security training.

Applied skills in technical summary review, infrastructure evaluation and research, and technical solution documentation.

WORK\LIFE EXPERIENCE

Project Manager Jeff Hoge Concrete Jan 2005 - Present (17 years 6 months +) Estimate, bid, and manage custom stain and seal jobs. • Evaluate and monitor the ongoing progress of multiple projects, ensuring safety, quality, schedules, and financial commitments are met and maintained in accordance with company policy and standards. • Schedule and supervise jobs and review job cost reports. • Build and maintain relationships with clients and sub-contractors. • Maintain timely and accurate reporting to management. • Play Integral role in doubling annual profit for company year after year.

School Counselor Vail Resorts Jan 2013 - Jan 2014 (1 year 1 month)

NCM associates- Inside sales business consultant. 10/19/22 11/26/22

Builds and maintains a network of sources from which to identify new sales leads through direct interactions (calling, email, etc)

Build relationships with prospective clients through ongoing communication and relationship management

Track all sales activities in company CRM system and keep current by updating account information regularly

Research client/prospect to make sure information in CRM is accurate prior to contacting.

Identify and qualify key decision-makers in the dealership (typically dealers, CFOs, GMs and COOs).

Prequalify the dealership with engaging questions to ensure it is a good fit.

Schedule appointments with key decision-makers to advance opportunities.

Demonstrates the functions and utility of product via web or in-person.

Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems

Maintain and manage pipeline of prospects

Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

Coordinate with other team members and departments to optimize the sales effort

Periodically meet with manager to review progress and identify areas of opportunity.

Assists manager in continuing to strategize on effective sales plans.

I have traveled to twenty-five countries backpacking, hiking, and exploring different cultures. I have gained a whole new knowledge about the world, and I think this will help me in the workforce. It also gives me the edge on the ability to relocate or to travel for my new career.

Education & Certifications

Texas Department of Insurance

University of Central Missouri

Bachelor of Science, Social Sciences

National Outdoor Leadership School

Kansas Real estate License (exp)

Centriq Training

CompTIA Security+ - Pursuing

AZ-900 Microsoft Azure - Pursuing

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