Customer Service Representative

ALIHYA TOMMY

CUSTOMER service REPRESENTATIVE

CONTACT

*************@*****.***

PROFILE

Customer Service Representative with 2+ years of experience in building healthy and long-term relationships assisting them in every way possible. My goal is to interact positively with customers in hopes that they are satisfied with our products and services, receive feedback and provide the best acquaintance while delivering exceptional results and exceeding goals for the company.

SKILLS

Data Entry [Microsoft &

Google Docs]

Cold Calling

Verbal and Written

Communication

Teamwork

Empathy

Time Management

Strategic thinking

EXPERIENCE

Administrative Assistant

2021-2021

Scheduled, booked and outsourced clients daily for a dental office. Managed and updated the clients/patient's information. Entered the necessary data that was needed to successfully maintain long-term relationships.

Dental Assistant

2021-2021

Sanitized equipment cleaned treatment rooms and restored supplies after each patient’s treatment to maintain cleanliness and prepare for the next patient. Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment. Sterilized tools, exam chair, trays and surface for clean and safe dental surfaces. Talented at closely monitoring patients during procedures to quickly address any sign of discomfort.

Customer Service Representative/ Phone Operator.

2022-2023

Carefully manage the company's money daily. Answer the phone in a timely fashion, greet customers and take their orders, accurately. Suggestive selling over the phone to make company profits.

Call Agent

2023-

Outsource clients for various campaigns such as Medicare, insurance and Real Estate. Also building promising and long- term bonds with clients, providing honesty and profits. EDUCATION

High School

2016-2021

8 CXC subjects

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