Emergency Management Funeral Director

Jessica Froelich

Monmouth, IL * 309-***-**** * ad29pd@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

● Embalming, restoration, and reconstruction

● Mortuary cosmetics and hairstyling

● Training and guiding interns and mortuary science students

● Ability to exercise good judgment and discretion in handling confidential materials and matters

● Competently learns and follows company policies and procedures

● Excellent and consistent written and verbal communication

● Positive and professional attitude and willingness to actively listen

● Thoughtful and patient conflict resolution

● Ability to oversee and delegate the work of others

● Ability to work on a diverse team and utilize different backgrounds and experiences to find excellent solutions to complex problems

● Operations, budgeting, inventory, and filing experience

● Ability to organize and prioritize tasks to meet tight deadlines EDUCATION

Purdue University Global

Master of Science, Homeland Security and Emergency Management September 2021 Honor Society: Alpha Phi Sigma

Carl Sandburg College, Galesburg, IL —

Associates of Arts and Sciences, Mortuary Science and Embalming May 2014 2012- 2014

Activities and Societies: Sigma Phi Sigma

Illinois College, Jacksonville, IL —

Bachelor of Arts, Drama/Theatre Arts and Stagecraft May 2011 2007 - 2011

Activities and Societies: TheareWorks, Improv Troupe, and Forte Literary Magazine. EXPERIENCE

Cremation Society of Minnesota - Edina May 2022 - PRESENT Funeral Director

● Lead Funeral Director

● Strong written and verbal communication

● Sound judgment and decision making

● Complex problem solving and ability to remain calm while dealing with high-pressure situations

● Solid leadership and motivational skills as well as the ability to work well in teams or independently

● Operations, budgeting, inventory, and filing

Moeller Funeral Home Valparaiso, IN

Mortician August 2016 - April 2022

● Embalmer specializing in restoration and reconstruction of difficult cases

● Strong written and verbal communication

● Sound judgment and decision making

● Complex problem solving and ability to remain calm while dealing with high-pressure situations

● Solid leadership and motivational skills as well as the ability to work well in teams or independently

● On call rotation

● Operations, budgeting, inventory, and filing

Iles Funeral Homes Des Moines, IA

Mortician June 2015 - June 2016

● Worked as a member of a four-person Prep Team

● Responsible for removals, embalming, cremation, and other body preparation

● Public Speaking

● Active listening and conflict resolution

Iles Funeral Homes Des Moines, IA

Intern Funeral Director December 2014 - June 2015

● Finished the last 6 months of my internship before accepting a full time, licensed position within the firm.

INTERNSHIP

Lunning Chapel, Burlington, IA

Intern Funeral Director June 2014 - December 2014

● I spent 6 months of my year-long internship at Lunning Chapel before moving on to Des Moines for its completion at Iles Funeral Homes.

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