YASIN KASAM

281-***-**** (ad29pb@r.postjobfree.com)

LOGISTICS PLANNER AND CUSTOMER SERVICE

Distribution Services associate with over eight years of experience in supply chain and logistics support.

International/Domestic Logistics Operations. Negotiate and build relationship with Local, National and International vendors. Manage high volume Less-Than-Truckload (LTL), Truck Load (TL) and Time Critical shipments. Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction. Bringing monthly sales to $800,000.00 at Stone Pavilion.

SKILLS, CAREER ACHIEVEMENTS AND SOFTWARE

Shipment Scheduling, Routing and Dispatch

Negotiating and Business Planning

Sales and Account Management

Computer/Technical literacy

Coordinated with Customs brokers and shipping companies

Achieved and maintained 95% scheduling percentile (Diligent Delivery Systems)

Implemented and modify process in Operations – resulting in an increase of 30% in monthly revenue

Number one salesperson for last two quarters 2011 (Ford’s Dealership)

Salesperson of the Month (Honda Dealership)

Quality Assurance

Logistics Planner

Inco Terms/ Sales Force

Networking and Relationship Building

Business Development

Ocean Import Specialist, overseeing 70 to 100 containers per month

Analytical and critical thinking skills

Managing Tough Situations

Handling 250 to 300 phone calls a day

Promoted within 4 months of employment (Stone Pavilion)

Train, coach and evaluate the efficiency and productivity of team members

2011 Ford Motor Company e2 Employee Excellence Award for Sales and Customer Service

CXT, ESTES, MANNA Clarity, MXD i-direct, Prologistics, Tagnet – YRC, Crate and Barrel, VIN Solutions, Dealer Socket, Web Control and Car Research Management (CRM)

EXPERIENCE

04/2019 TO 06/2020, LICENSED LIFE, HEALTH AND ACCIDENT INSURANCE AGENT

LICENSED TO PRACTICE IN TEXAS, FLORIDA AND WISCONSIN

INDEPENDENT INSURANCE BROKER, HOUSTON, TEXAS

02/2014 TO 04/2018, LOGISTICS PLANNER AND CUSTOMER SERVICE

DILIGENT DELIVERY SYSTEMS, HOUSTON, TEXAS

Provide excellent customer support and information in a fast-paced time critical environment. Retention of customers, improved on-time delivery with enhanced route planning, assisted with workflow forecasting, worked with multiple software, receiving, scheduling, uploading and printing routes, dispatching, and closing delivery tickets

11/2013 TO 01/2014, LOGISTICS AND CUSTOMER SERVICE

EXEL LOGISTICS, (RANDSTAD USA) HOUSTON, TEXAS

Support to end customer, resolve scheduling and delivery issues, assisted warehouse with inventory and manifest issues, updating 3rd party systems on customer and delivery schedules, and optimized shipping procedures and process flows for moving products on time off the dock.

04/2011 TO 09/2013, SALES CONSULTANT

STERLING MCCALL FORD, BAKER NISSAN, BIG STAR HONDA, HOUSTON, TEXAS

Sales of new and used vehicles to walk-in customers. Create a customer pipeline and network of referrals for new and used auto sales. Using sales software to track leads and sales progress. Updating management and customers on leasing program changes, incentives, campaigns.

03/2007 TO 02/2011, SALES AND LOGISTICS MANAGER

STONE PAVILION, HOUSTON, TEXAS

Tracked movement and storage of goods both domestically and internationally. Achieved company’s objectives for profit performance and customer experience. Processed and reconciled accounts receivables and payables.

06/1994 TO 03/2007, WAFER FAB SPECIALIST

TEXAS INSTRUMENTS, STAFFORD, TEXAS

Processing of integrated circuits, quality assurance, etching, developing and measuring within industry guidelines and ensure the cycle time is within compliance and regulatory rules.

EDUCATION

NETWORKING TECHNOLOGIES PROGRAM - SOUTHERN METHODIST UNIVERSITY

HOUSTON, TEXAS 02/19/2001

Certification for A+ Hardware/Software and MCSE

ELECTRONIC ENGINEERING TECHNOLOGY - NATIONAL EDUCATION CENTER

HOUSTON, TEXAS 4/30/1993, GPA 3.96

Associate of Applied Science in Electronic Engineering Technology

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