KATRICE THOMAS ***** Algonac Detroit, MI ***** 313-***-**** ad29p5@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with 3+ years of healthcare industry experience. Accustomed to working in environments where accuracy and accountability are essential. Consistently model and inspire high levels of integrity. Follow policies, procedures, and guidelines to assure consistent quality.

Communication Skills: Demonstrated ability to convey thoughts and express ideas effectively.

Attention to Detail: Consistently provide and collect accurate information.

Organized: Efficiently manage time, workload, and resources.

Typing Speed: 45 WPM.

Microsoft Office Applications – Word, Excel, and PowerPoint

KEY QUALIFICATIONS

Medical Practice Management Systems Medical Terminology Medical Records

HIPAA Compliance Insurance Verification Insurance Claim Processing Reimbursement Processing

Revenue Cycle Management Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office Medical Administrative Patient Registration Data Entry

EDUCATION

Ultimate Medical Academy Diploma – Medical Office and Billing Specialist, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

PROFESSIONAL EXPERIENCE

Marriott Hotel – Romulus, MI 08/2018 – 07/2019

Lead Housekeeper

Supervised employees and greeted customers.

Thoroughly cleaned all rooms as assigned.

Maintained high standards of cleanliness in all guestrooms.

Promoted safety in guest areas by following strict procedures with respect to passkeys, entry to guestrooms, and reporting of suspicious activity.

Demonstrated commitment to maintaining high quality standards and attention to detail.

Warren Woods Health and Rehabilitation Center – Warren, AR 03/2016 – 04/2017

Certified Nursing Assistant

Assisted with activities of daily living - personal hygiene, mobility, and feeding.

Received inbound phone calls and performed services in a timely and professional manner.

Documented and reported changes in patient habits, condition, and activities.

Kindred at Home – Monticello, AR 04/2013 – 01/2014

Home Health Aide

Maintained a safe, secure, and healthy environment.

Assisted with activities of daily living - personal hygiene, mobility and feeding.

Handled light housekeeping duties, prepared meals, and ran errands.

Completed daily logs documenting patient condition and activities and any changes to patient care plan.

VOLUNTEER EXPERIENCE

1st Presbyterian Child Care Center – Warren, AR 11/2008 – 05/2010

Substitute Teacher

Assumed all duties of the regular classroom teacher promptly and in accordance with school rules.

Followed the instructions left by the teacher.

Checked to ensure there were sufficient supplies in the classroom to carry out lesson plans.

Maintained normal classroom routines and discipline procedures.

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