BRITTNEY BLAXSTONE

Resource Care Specialist /Administrative Assistant

McDonough, Georgia, United States

+1-678-***-****

ad29of@r.postjobfree.com

www.linkedin.com/in/brittney-blaxstone-480bb6142 SUMMARY

Energetic and highly organized Administrative Assistant with a vibrant personality, poised to bring a dynamic and lively presence to your team. Possessing a proven track record of maintaining order in fast-paced environments, I am skilled in customer relations and adept at handling challenges with resilience. My detail-oriented and decisive nature, coupled with excellent multitasking abilities, makes me an asset in managing diverse administrative tasks efficiently. With a positive attitude and a commitment to delivering exceptional results, I thrive in both independent and collaborative work settings. I am seeking a position with a forward-thinking company where my enthusiasm, organizational skills, and self-motivated nature can contribute to a thriving work environment. Eager to grow with a company that values innovation and offers opportunities for professional development, I am ready to bring my passion for organization and efficiency to a role where I can make a meaningful impact.

WORK EXPERIENCE

May 2018-March 2022

Resource Care Specialist /Administrative Assistant

Grady Memorial Hospital

Atlanta, Georgia, United States

Projects:

Created a new role and coordinated New Hire Orientation.

*Participated in meetings to gather essential data for daily tasks.

* Compiled accurate insurance documentation for the delivery of durable medical equipment to patients' homes.

* Provided comprehensive secretarial and office management support, fostering collaborative working relationships.

* Addressed sensitive inquiries and complaints with effective and timely responses.

* Managed both physical and digital files, meticulously monitored spreadsheets, and updated reports to ensure seamless coordination of project materials.

* Ensured the functionality of office equipment and maintained well-stocked supplies for optimal operational efficiency.

* Fielded incoming calls, skillfully directing callers to the appropriate department or personnel.

* Supported Care Coordination by assisting with discharge plans and transportation logistics.

* Conducted engaging new employee orientations, acquainting them with company policies, culture, and objectives.

* Maintained a robust records management system, processing personnel information and generating reports as needed.

• Created a new role and coordinated New Hire Orientation December 2012-May 2018

Administrative Assistant

Emory University

Atlanta, Georgia, United States

Projects:

Coordinated Emory University event parking details and took over responsibility for facility inventory.

* Investigated and resolved discrepancies in accounting records and cash drawers by thoroughly researching daily transactions to identify and address issues.

* Supervised the counting of cash drawers and facilitated bank deposits as integral components of opening and closing procedures.

* Cultivated and sustained positive working relationships with both peers and upper management.

* Provided training and coaching to less experienced team members, covering procedures, compliance standards, and performance strategies.

* Assisted customers in understanding and navigating parking structures and payment systems effectively.

* Implemented strategic positioning of barricades and gates to optimize traffic flow throughout the parking lot.

* Oversaw parking and traffic control to enhance vehicle flow in the assigned area, ensuring a smooth and efficient operation.

• Coordinated Emory University event parking details and took over responsibility for facility inventory. September 2009-December 2014

Customer Service Manager

Walmart Supercenter

Douglasville, Georgia, United States

Projects:

Coordinated Black Friday events.

* Fostered positive rapport with customers, managers, and customer service team members to sustain a conducive and successful work environment.

* Demonstrated comprehensive knowledge of company products and services, promptly addressing and resolving customer complaints and concerns.

* Evaluated employee job performance, providing constructive feedback, and motivating staff to enhance overall productivity.

* Ensured prompt processing of customer payments, consistently surpassing productivity standards.

* Compiled and analyzed employee and staff data to develop efficient monthly work schedules.

* Conducted the reconciliation of registers to facilitate the preparation of accurate daily bank deposits.

• Coordinated Emory University event parking details and took over responsibility for facility inventory EDUCATION

-2024

Bachelor of Science in Business Administration

University of Phoenix

Tempe, Arizona, United States

University of Phoenix Tempe, AZ

Bachelor of Science in Business Administration

Expected in 12/2024

• Business Administration

SKILLS

Administrative Skills Employee Orientation Organizational Skills Records Management Event Management Logistics Office Management Accounting Reconciliation Coaching Calendar Management Detail Oriented Multitasking Documentation Customer Relations Customer Support/Service Customer Service Management Project/Program Management Crisis Management Time Management Durable Medical Equipment Transportation and Logistics Insurance Documentation Discharge Plans Office Equipment Corporate Policies Reporting Skills Data Collection Supplier Optimization Equipment Maintenance/Repair Record Keeping Project/Program Coordination Spreadsheets Team Player Operations Management Training/Teaching Regulatory Compliance Problem Solving Skills Parking Structures Identify Issues Standards Strategy Resolve Customer Issues Performance Reviews Staff Motivation Analysis Skills Asset Management Interpersonal Skills Communication Skills Plan Meetings Travel Planning

CERTIFICATIONS

Completed Administrative Assistant Training Certificate LANGUAGES

English - Fluent

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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