Customer Service Retail Sales

Cynthia Crandall-D'Apice

* ************ ***, *******, ** 06716

ad29no@r.postjobfree.com

203-***-****

Summary

Hardworking and dedicated individual who is passionate about helping others and provides great customer service. Shows outstanding loyalty to her employer while having a strong multi- tasked background in telecommunications with 23 years of service from bridged date of 5/26/1998.

Education

University of New Haven: Graduation Date: June 1984

● A.A. in Business Administration/Graphic Design

Experience

Advantage Sales Solutions: Retail Sales Specialist - April 2022 -July 2023

● Implementing marketing techniques for sales

Woodbridge International: Ambassador – July 2019 to November 2021

● Called businesses with opportunities to sell

Advantage Sales Solutions: Demo Instructor – May 2017 to July 2019

● Demonstrated and provided samples of new products Acosta: Sales/Marketing Representative - October 2013 to April 2017

● Built displays and advertisements promoting new products AT&T: Competitive Operator Services (COS) - January 2003 to November 2009

● Answered 600-800 National Directory Assistance Calls/Requests per day.

● Met the Company mandate of 29 seconds or less per call AT&T: Assignment Administrator – June 1986 to May 1998

● Assisted technician in providing service to customers

● Located underground and aerial terminal areas

AT&T: Service Representative – June 1984 – June 1986

● Worked as a Business Representative

● Provided customer service and new telecommunications for businesses