Tiffaney Robinson

Louisville, KY *****

ad29na@r.postjobfree.com

+1-502-***-****

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Work Experience

Customer Service Rep

Louisville License At Bowman Field - Louisville, KY March 2022 to August 2022

Assist all walk-ins and appointments with license renewals, payments and permits. Cashier and Sales Associate, Clothes Mentor

Clothes Mentor

May 2013 to October 2019

· Negotiated sale and purchase of clothes from customers for resale. Customer Care Analyst

Pegasus TransTech

January 2016 to February 2017

· Responded to customer needs through competent customer service and prompt problem-solving. Enrollment Specialist

Humana

October 2015 to December 2015

· Communicated effectively via telephone, email and in person with prospective customers. Cashier

Target

November 2014 to March 2015

· Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Salon Assistant Manager

Polished Hair and Nail Salon

January 2011 to January 2013

· Prepared daily shifts based on demand and scheduled appointments. Secretary

Calvary Missionary Baptist Church

January 2010 to January 2011

· Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities. Customer Service Representative

CITI Group

January 2009 to January 2010

· Leveraged sales expertise to promote products and capitalized on upsell opportunities.

· Exhibited high energy and professionalism when dealing with clients and staff. Temperature Screener

Insight Global

· Scanned temperature and completed symptom checks on all visitors and employees

· Completed necessary reports and documentation on time and to specifications. Assembly Line Worker

General Electric

· Assembled components with minimal supervision, exceeding expected project milestones. Call Center Representative

Computershare

· Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Education

Diploma

Southern High School

Skills

• Customer Relations

• Account Management

• Multi-Line Phone Talent

• Office Equipment Proficiency

• Microsoft Office

• Technical Troubleshooting

• Typing

• Customer service

• Windows

• Sales

• Microsoft Access

• Cash handling

• Account management

• Cash register

• Retail sales

• POS

• Financial services

• Negotiation

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