PROFILE

I am a highly motivated delegate sales

Executive with extensive sales and

customer Services experience. I have

outstanding track record as Top Sales

Executive and Team Leader. I am

extremely diligent about meeting

targets as well as increasing the

business revenue. I effectively

demonstrate guidance, support and

overcome objectives. I have proven

ability to consistently hit targets, improve

best practices and organize time

efficiently. I am an experience Sales

Executive with 13+ years of experience

with excellent communication,

problem-solving and administrative

skills. In my years of experience, I have

become really successful at training and

mentoring employees to promote

continuous improvement. I would like to

start at new company that offers

benefits, great opportunity and financial

growth.

CONTACT DETAILS

PHONE: 084-***-****

EMAIL: ad29kt@r.postjobfree.com

ADDRESS: 52 Yaleside Gardens

Caneside

Phoenix

4068

MANDY

SUBRAMONEY

Sales Executive - Customer Service Adviser - Administrator PERSONAL INFORMATION

Date of Birth : 1985/02/02

Marital Status : Married

Nationality : South African

Driver’s License : Code 10

Language : English

EDUCATION

Chatsworth Secondary School - Matric Grade 12

Service Seta Education and Training Authority- Business Administration Service - Level 2 (Certificate of Competence)

Completed the Insurance Conduct of Business (UK) Course MODULE 1- Treating Customers Fairly MODULE 2- General Rules MODULE 3- Product Disclosure MODULE 4- Data Protection Act MODULE 5- Customer Credit Act MODULE 6- Complaints MODULE 7- Advising & Selling MODULE 8- Cancellation MODULE 9- Anti-Money Laundering

WORK EXPERIENCE

Intelligence Transfer Centre

Sales Executive

01 February 2012 - Current

• Meeting and exceeding sales targets

• Successfully create business from new and existing customer accounts

• Manage complex negotiations with senior-level executives

• Build rapport and establish long term relationships with customers

• Experience and working knowledge of CRM systems

• Demonstrable track record of over-achieving

• Strong written and verbal communication skills

• Generating Leads – Cold Calling Delegates from Government, State Owned Enterprise, Private companies and Mining House.

• Lead generation, qualification and closing the deal.

•Ensuring all Administration are completed (Filing, Emailing, Faxing & Administration - Microsoft Office)

• Booking and Registering of Delegates

• Accounts Receivable (All Registered Invoices)

Customers Services

• Responding promptly to customer inquiries & acknowledging and resolving customer complaints.

•Providing feedback on the efficiency of the customer service process

•Ensure customer satisfaction and provide professional customer support.

•Managing a team of junior customer service representatives. SKILLS

Marketing

Presentation Competency

Sales

Research Expertise

Computers - Microsoft Office

CORE COMPETENCIES

Customer Relations, Sales Operations,

Sales Management, Sales Support, Sales

Training, Administrative Skills, Administrative

Support, Administrative Assistant, Business

Development and Marketing Strategy.

STRENGTHS

Goal Orientated

Helping and supporting others

Willing to assume responsibility

Friendly, reliable and a motivated person

Neat and methodical

CONTACT DETAILS - MANDY

PHONE: 084-***-****

EMAIL: ad29kt@r.postjobfree.com

ADDRESS: 52 Yaleside Gardens

Caneside

Phoenix

4068

Aspire Money (UCC INTERNATIONAL CALL CENTRE)

Team Leader

01 October 2005 – 30 January 2012

• Responsible for leading, managing, coaching & developing

• Create a Motivated, energized and engaged team.

• Ensure all Performance Targets and KPI’s are met.

• Ensure quality and regulatory requirements are followed to ensure compliance.

• Drive personal development for the team

• Maintain employee, company and client confidentiality. Insurance Adviser [Inbound & Outbound Sales]

• Sales for Income Protection Insurance

• Sales for Unsecured and Secured loans

• Advised Insurance Sales to Unsecured and Secured loans

• Quotations and Sales for British Citizens Debt Consolidation

• Objection Handling

• Customer service chase

Mastertek

Secretary/Administrator

01 May 2003 – 01 May 2005

• Managing documents, spreadsheets, and databases.

• Ability to liaise internally and externally on administrative matters.

• Exceptional filing, recordkeeping, and organizational skills.

• Working knowledge of printers, copiers, scanners, and fax machines.

• Proficiency in appointments scheduling and call forwarding systems.

• Excellent written and verbal communication skills.

• Exceptional interpersonal skills.

REFERENCE

Nellini Gobind – Manager

Intelligence Transfer Centre

031-***-****

Denise Chetty – Manager

Aspire Money

031-***-****

Zubair Cassim – Director

Mastertek

084-***-****

Contact this candidate