Sephra Pace

Customer Service Representative

Experience

Education

**** - ****

Customer Service Representative Maximus Federal

I handled calls related to COVID 19. I worked on Amazon Workspaces and Avaya when I first began, eventually we moved to a VPN and worked with Microsoft 365. I can troubleshoot issues with my computer based on the knowledge that I learned working three years for Maximus Federal.

2019 – 2020

Cashier Panera Bread

I handled the exchange of goods between Panera Bread and customers. I also handled tasks such as keeping a clean workspace and maintaining stock as the day progressed.

2014 – 2017

Biology

Southwest Mississippi Community College

Skills

CRM

Microsoft 365

Avaya

Genesis

General computer troubleshooting skills

Contact

120 Talowah Road

Lumberton, Mississippi 39455

601-***-****

ad29kn@r.postjobfree.com

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