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Program Coordinator Quality Assurance

Sunnyvale, CA
January 31, 2024

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Cynequa S. Caldwell

*** *. ******* ***

Manteca, California


Objective: To obtain a position as a program coordinator/manager. Employment: Caldwell Wholistic & Chiropractic Inc. Santa Clara, CA As Clinic Director I was directly responsible for hiring new staff, creating budget plans, drafting contingency plans, managing patient billing, arranging work schedules, and training healthcare staff.

California Community Opportunities, San Jose, CA

As the Day Services Coordinator, I oversaw all events on the calendar, managed volunteers, interns and vendors. I was responsible for the fiscal planning and payroll processing. I developed and implemented activities to help the clients obtain independence and better quality of life. I performed monthly reviews of activities and teachers for quality assurance. I participated in monthly assessments to improve the Day Services Program.

Riekes Center for Human Enhancement, Menlo Park, CA I created and taught elder and physically disabled persons to exercise within their specific limitations in a gym setting. Each individualized program included evaluations of the physical strengths and workout plans were designed to strengthen weak areas and areas of interest. I also paired clients with coaches to motivate client to stay engaged with their tailored plans and improve health. Almaden Community Center, San Jose, CA

I instructed fitness classes including Cardio Kickboxing, Pilates, Beginning Yoga, Hip Hop Hustle, Piyo (fusion of pilates and yoga).I also instructed youth classes; Active After School, Junior Olympians-3-6 yr olds learned the fundamentals of basketball, t-ball and soccer, GAMES for Girls introducing 5-9 yr old girls to traditional and non-traditional games and sports.

Walgreen’s Pharmacy, Bay Area

As a Pharmacy Technician I assisted Registered Pharmacists process new and refill prescriptions. I solved insurance disputes and helped patients receive the best treatment covered in a professional manner. I managed patient records and insurance claims and handled cash with precision.

Education: Palmer College of Chiropractic San Jose, California Doctorate In Chiropractic

National University San Jose, California

Masters in Public Administration

San Jose State University San Jose, California

Bachelors in Science in Kinesiology

Languages: Fluent in Spanish

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