Customer Service Social Media
Resume:
Sarah Hines
**********@*****.***
Summary
I am a very motivated individual, thriving in a busy environment with a team setting. I have 10 years of pure customer service in a front desk setting, answering emails, chats, comments, and phone calls. I communicate clearly and precisely with all, showing empathy and patience while upholding Company standards and codes. I work well self contained with set, clear directions and expectations as well, managing and balancing any number of tasks. I bring more than general knowledge concerning technology and it’s inner workings. I’m a very fast adapter and eager learner. I am an excellent addition to any professional team.
Skills
[Skill 1] Blueprint Coding
[Skill 2] IT help for home and professional offices
[Skill 3]Online and social media advertising and networking During the last decade I have dedicated my professional self to freelance advertising for my husband’s small company. This is relevant because if not for the advertising I learned how to do we would have never made it for a decade. I leaned on previous customer service experience and honed my skills carefully to be the front of a well-known and respected small town company. Advertising and Marketing Manager Lucky’s Handyman Services 08/2013 – 11/2023
Successful creation of and management of online presence, effectively driving traffic to our page and resulting in successful leads and sales.
Shift Lead TJ's Bar and Grill
O5/2022 – 11/2022
Greeting our customers with a smile and taking their order before returning to the kitchen with the ticket to create their meal in a timely fashion with care and attention to plating and safe food handling standards. I presented the diners with their meals and ensured a delicious and delightful experience for each person.
Education
Video Game Design and Engineering School Name: FullSail University Winter Park, Fl
Graduation Date: 02/2026
Additional Information
Volunteer experience:
As a teen and young adult I spent most of my time in church volunteering for our nursery, learning the importance of community work. I traveled to nine countries to serve less privilege peers with medical care, food drives, clothes closets, hygiene needs meet, to help build homes and schools and I especially enjoyed playing soccer and sharing balloon animals. As an adult I rehabilitate various wildlife to the point of release. Most recently my rescues have included doves, bats and reptiles. I feel most accomplished when release is successful, signaling a job well done. Recap
I am a highly motivated and adaptable individual with 10 years of experience in customer service, IT support, and online marketing. Proven ability to thrive in fast-paced environments, manage multiple tasks effectively, and communicate clearly with a diverse range of clients. Expertise in blueprint coding, IT troubleshooting, and social media advertising. Passionate about community service and wildlife rehabilitation.
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