Administrative Assistant Customer Support

Agatha Duenas

Boca Raton, FL ***** ad29j1@r.postjobfree.com 561-***-****

Diligent and highly organized professional with a proven track record in administrative functions. Excels in dynamic environments, showcasing exceptional detail orientation, accountability, and hands-on expertise. Demonstrates robust critical thinking, logical decision-making, and analytical time management skills, contributing to efficient workflow and successful project outcomes.

Core Competencies:

Ability to Negotiate & Coordinate

Planning & Coordination

Adaptability

Case Analysis

Conflict Management

Critical Thinking

Cross-Functional Collaboration

Detail-Oriented

Document Management

Interpersonal Skills

Organization

Research Skills

Work Experience Skills:

Empresa Chupe Al Paso – Ecuador May 2021 – December 2022 Management Assistant

Managed executive calendars for effective schedule coordination.

Maintained and Tracked Agenda for efficient meeting management.

Reviewed document suitability and maintained meticulous file control

Crafted informative monthly presentations.

Empresa Chupe Al Paso – Ecuador May 2020 – May 2021 Administrative Assistant

Managed a multi-line phone system, directing calls and taking messages.

Greeted visitors and provided assistance in a professional and courteous manner.

Assisted with administrative tasks.

Bienes Raices – Ecuador May 2019 – May 2020

Customer Support

Proficiently managed client reception to ensure a positive customer experience.

Demonstrated expertise in switch management for efficient call handling.

Organized entry and exit books to streamline visitor management.

Diligent in file maintenance for accurate and accessible records.

Prepared detailed weekly reports to track and communicate key metrics. Education:

Universidad Espiritu Santo, Ecuador – Virtual Learning Expected Graduation 09/2024 Law & Governance

Centro Educativo Miraflower March 2019

Bachelor's Degree / Graduated with Honors

Technical Skills:

Proficient in Microsoft Suite

Languages:

Proficient English & Native Spanish

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