Summary

Customer service Representative with two years of experience in telephone and face to face customer service. Trained in project, time management with extensive knowledge of Customer service and proven multitasking abilities. Experience

Global security IND, Bathinda

Security Guard 09/2023 - 12/2023

Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks

Obtain help by sounding alarms

Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers Performed safety and emergency evacuations for client needs and incidents. Telecommunications Services IND, Muktsar

Customer Service Representative 01/2023 - 08/2023 Promote Jio and Samsung brands, launch of new company products and services by staying up to date with all promotions in a timely manner.

Handling incoming calls, listen to customers, analyze their needs and offer adapted solutions. Take appropriate action to efficiently resolve issues. Meet established productivity objectives.

Help customers with problems and complaints in person and via telephone. McDonald's Punjab, Bathinda

Crew Member 05/2022 - 12/2022

Responsible for greeting guests, preparing food, ensuring sanitation standards, explaining menu items to guests, collecting payments, restocking supplies at the sandwich unit area, and doing basic paperwork duties. This job allowed me to become skilled at managing cash, as well as providing profound customer service. Trusted to open and close the store including counting all profits, making deposits, and keeping the money supply stocked depending on the shift Help train new employees and work well with existing ones Prepared meats, vegetables according to customers' orders and company procedures Reported to each shift on time and ready to work.

Handled customer comments and complaints while fulfilling customer satisfaction. Skills

Customer service, Communication skills, Computer skills, Microsoft office, Computer literacy, Time management, First aid, Food service, Organizational skills, Front desk, Sales, Cash handling Education

Sheridan College at CCTT Fort Erie, Ontario

Welding and fabrication 01/2024

The knowledge and disposition to constantly inspect all materials The ability to respect safety guidelines and procedures The habit of maintaining clean workspaces

The ability to precisely follow directions

The knowledge and ability required to detect changes in molten metal flows Certificates

Health & Safety and WHIMS Certificate, First Aid and CPR ‘C', Valid Driving license Harman Singh

Niagara Falls, Ontario +1-437-***-****

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