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Quality Assurance Software Development

Downtown East, MN, 55415
January 31, 2024

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Tasneem Fatima

**** ***** *** **

Blaine, MN 651-***-****

Professional Summary

Software Quality Assurance (SQA) analyst with a bachelor’s degree in computer science and 9+ years of industry experience possesses comprehensive SQA technical expertise, problem-solving skills, and attention to detail. Experience in software development methodologies of both Agile and Waterfall models.


Agile, Scrum Framework

QTest, JIRA, Zephyr, Azure Test Plan, Selenium

Microsoft Office 365, Microsoft SQL Server, Microsoft AX ERP

Internet Explorer, Firefox, Google Chrome

MS-Teams, Slack, ServiceNow


Jawaharlal Nehru Technology University – Hyderabad India

Bachelor’s in computer science 2007- 2011

Work History

Sr. QA Application Lead Analyst (Remote)

U.S. BANK– Minneapolis, MN 08/2022- Current

Efficiently manage projects from proposal and execution to actual delivery of software.

Conducted formal and informal product design reviews throughout the software development lifecycle and coached in implementing Agile methodologies to deliver quality products on time.

Provide input on functional requirements, product designs, schedules, and potential issues.

Communicate effectively with the software design team, and product team, becoming a valued, “go-to” team member on challenging test cases.

Manage day-to-day activities of other testers and actively participate in Scrum ceremonies, stands, backlog grooming, and sprint planning.

Keep scrum team and product owners about impediments in daily stands and provide reports to the testing manager.

Coordinate and lead meetings to gather requirements with business stakeholders and assist junior team members in building the testing strategy to perform end-to-end testing.

Create test cases utilizing Zephyr test management tool and setting up a Test execution plan.

Document software defects using a JIRA bug tracking system and report defects involving program functionality, output, online screen, and content to software developers.

Participate in release readiness and post-production deployments.

Sr. QA Analyst Consultant (Remote)

Verizon Corporation – Dallas, TX 09/2021- 07/2022

Create detailed, comprehensive, and well-structured test plans, test cases, and test reports.

Execute functional, integration, regression, and performance tests for Verizon web pages.

Active participation in all the Agile ceremonies including daily stands, backlog refinement, sprint review, and sprint retrospective meetings.

Utilize tools like QTest for test execution and VDRT for test data gathering.

Identify, record, and thoroughly document bugs in JIRA for complex stories and follow up with the developer regarding the bugs logged into the system.

Tested a console application to perform electronic processing of orders (EDI 850) to enhance ERP warehouse processing and invoicing.

Perform back-end validation testing by writing SQL queries utilizing SSMS.

Assisted with user acceptance testing and defect tracking for new software releases.

Track quality assurance metrics and send testing reports to the Managers and Directors.

Working with peers on-shore and leading the off-shore team by assigning tasks, gathering reports on the progress, and delivering project testing on time.

Software Quality Analyst Consultant

Target Corporation – Brooklyn Park, MN 10/2019 – 07/2021

Performed manual testing on customer support Salesforce web application module.

Performed compatibility testing on Chrome, Firefox, and Safari browsers for the Salesforce application.

Worked on software enhancement project of replacing legacy Mail Order Manager with

Microsoft Dynamics AX.

Tested a web portal front end for entering and processing orders with proper validation controls built-in and customized errors.

Performed testing on customized integrations that were added to the Salesforce application like custom tabs, custom fields, and custom reports.

Performed testing on workflow rules and role-based layouts for different staff members.

Proactively performing regression testing to ensure that the modules of Salesforce work efficiently after every new release.

Performed testing on Salesforce APIs using Postman before handing it over to the product data teams and ERP teams.

Participating in the analysis of reported problems and providing constructive feedback to the development and project management teams.

QA Analyst - I

RNXT Corporation - Plymouth, MN 03/2017 – 08/2019

Serve as a key member software QA testing team to ensure compliance with QA standards and customer specifications.

Worked extensively in both Web and Desktop Application Testing for external clients.

Analyzed the business requirements and clarified the requirements by conducting walk-throughs with the technical analyst.

Working to verify defect/defect closure and communicate among QA, development, and business team members.

Performing various types of testing Functional, Integration, Back End, and Regression testing.

Perform Load, Stress, Stability, and Reliability testing to improve the Software functionality and usability.

Prepared weekly status reports outlining the progress of the project, the number of test cases executed, and unresolved issues.

Business Analyst

Tegra IT Consulting -St. Louis Park, MN 03/2014 – 02/2017

Assisted in the creation, preparation, and implementation of user stories developed acceptance criteria, and set up test scenarios for the testing team.

Analyzes and defines user requirements and translates them into clear and concise system


Walk through the business processes and worked with other Business Analysts and SMEs to share information, clarify business needs, and set up test strategies for software development.

Conducted research, analyzed business operations identified inefficiencies, and came up with solutions.

Documented all phases of the systems under limited supervision and provided onboarding documentation for the end users.

References will be provided upon request!

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