Human Resource Information Systems
Resume:
Fashanakia Leslie
Huntsville, AL *****
ad29gw@r.postjobfree.com
· Eight years of supervisor experience for the Administrative Department and Human Resource
· Expert in Information Systems with over 10 years of experience in computer software programs SMILE, ONET, Adobe, and capable to operate most advanced software programs.
· Proficient and experienced in all Microsoft Office Programs; Outlook, Word, Excel a PowerPoint and Access Applications. Type 58 WPM. Microsoft Excel class taken as a required undergraduate course.
· Analytical review of all rules and regulations, network administration, office administration in handling monthly reports and quarterly audits, submissions and access processing. Authorized to work in the US for any employer
Work Experience
ASA III
Alabama Department of Rehabilitation (ADRS) - Decatur, AL December 2022 to Present
Supervisor: Dena Dodds 256-***-****
Okay to contact this Supervisor: Yes
• Manages leave requests (Estart) for 16 staff in unit as directed by Unit Supervisor
• Maintains all personnel records of unit staff and ensures appraisal deadlines are met
• Process new employee request forms and announcements of how to apply for new positions
• Supervises and performs pre/mid/annual appraisals on 9 clerical staff
• Assist with hiring process of any new clerical staff
• Maintains inventory records for the unit
• Trains clerical staff regarding rehabilitation process/paperwork
• Provides clerical support to two VR counselor and manages/performs clerical assistant responsibilities for caseloads in the absence of clerical support
• Provides clerical support to the unit supervisor such as filing, generating reports, responding to correspondences, etc.
• Serves as checkwriter for the office Revolving Fund
• Orders and processes supplies for the office
• Completes 7 monthly Consumer Satisfaction Surveys
• Assists current and potential vendors with quotes and/or invoices related to building services
• Assists with managing the phone line for the office
• Consults with the building managers regarding facility issues related to the maintenance of the building ASA II
Alabama Department of Rehabilitation (ADRS) - Decatur, AL October 2021 to December 2022
Salary: 42,000 USD Per Year
Hours per week: 40
ASA II
Supervisor: Dena Dodds 256-***-****
Okay to contact this Supervisor: Yes
• Reviewed and uploaded consumer documents to SMILE, to ensure compliance of all mandatory documents in the personnel file. Update the consumers service dates if applicable. Proven ability to communicate and provide customer service to over 260 consumers. Answered questions regarding examinations, eligibility, education benefits, and other pertinent information
• Supported Team Leaders with appropriate training and development so they can coach all consumer members and handle key performance expectations
• Compiled and prepared reports and documents pertaining to personnel activities in SharePoint to make it easily assessible to all
• Maintained Outlook calendars and prioritizes meeting requests for management.
• Reviewed incoming/outgoing correspondence and prepared appropriate responses accordingly. Human Resource Support
Upjohn Institute - Albion, MI
November 2015 to October 2022
Supervisor: Destiny Kulikowski 269-***-****
Okay to contact this Supervisor: Yes
· Communicated with customers over the telephone using browser-based reservation system from Home. Maintained calendars and prioritizes meeting requests for management. Reviewed incoming correspondence and identifies items of special interest to management; handles routine correspondence and prepares appropriate responses.
· Created case files and draft formal correspondence on disciplinary and adverse actions, and appeals Resolution Supervisor
AccessPoint - Jackson, MI
February 2008 to November 2015
Supervisor: Christy Hale-517-***-****
Okay to contact this Supervisor: Yes
· Responsible to review all billing information and statements on customer accounts in the vista account system, to comply with any income exemptions or service-connected exemptions; to ensure all are accurately billed. Also resolved all invalid billing or accounting errors. Used various process guides for accurate system auditing
· Lead the team to ensure they have the appropriate skills to action an in-depth, root cause analysis of every service failure, and give a quality response to the internal or external customer
· Provided support and consultancy services as needed in response to major operational incidents; leading technical service resolution work-streams as needed Fashanakia Leslie - Cape Town, Western Cape
Email: ad29gw@r.postjobfree.com
· Developed creative strategies to secure candidates utilizing the internet, job fairs, and social networks
· Marketed and advertised services provided and increased show rate by 6% every quarter
· Interacted daily with a wide variety of senior management in the performance of duties
· Successfully met affirmative action goals
Education
Bachelor of Applied Science in Administrative of Office System Siena Heights University - Battle Creek, MI
September 2017 to May 2019
Associate of Applied Science in Administrative Assistant Kellogg Community College - Albion, MI
January 2012 to December 2017
Associate of General Studies in General Studies
Kellogg Community College - Albion, MI
2011
Skills
• Analytical review of all rules and regulations, network administration, office administration in handling monthly reports and quarterly audits, submissions and access processing.
• Eight years of supervisor experience for the Administrative Department and Human Resource
• Proficient and experienced in all Microsoft Office Programs; Outlook, Word, Excel a PowerPoint and Access Applications. Type 58 WPM. Microsoft Excel class taken as a required undergraduate course.
• Expert in Information Systems with over 10 years of experience in computer software programs SMILE, ONET, Adobe, and capable to operate most advanced software programs.
Contact this candidate