Katherine Ryan
**** ****** **. • Lakeland, FL ***01 • 863-***-**** • ad29gt@r.postjobfree.com
EDUCATION
Polk State College, Lakeland, FL August 2012 – May 2015
Associates in Liberal Arts
Southeastern University, Lakeland, FL August, 2010-May, 2011
Dual enrollment
GPA: 3.0
Tenoroc Senior High School, Lakeland, FL August, 2008-May, 2012
High School Diploma
GPA: 3.7
EXPERIENCE
La Quinta/Quality Inn November, 2022-Present
Night Auditor
Checking guests in and out as needed
Making reservations for guests in person and over the phone.
Cash handling and receiving payments via card.
Handling third party reservations and payments.
Keeping area clean and providing coffee and breakfast for guests.
Handling any guest need or complaint in person or over the phone.
Shipt April, 2021-Present
Shipt Shopper
Shopping for customer orders in an efficient and timely fashion.
Delivering with care and on time.
Patient Safety Attendant August, 2022- October, 2022
Sitting with patients that are under the Baker Act and making sure they stay safe.
Attending to patient need withing my scope of practice: Assisting with feeding, toileting and assisting nurse as needed.
Continuously monitoring patient status for any changes. Reporting to RN if any changes.
Practicing de-escalating techniques if patient is agitated or violent.
Peace River Center, Lakeland Fl August, 2020-April 2021
Team Technician
Monitoring patients and recording behavior in electronic tablet every 5-15 minutes.
Assisting with activities of daily living as needed.
Making sure patients received meals and snack throughout the day.
Making sure patients had personal hygiene items offered to them.
Taking care of new admissions by putting them into the system and taking care of the their needs.
Lakeland Regional Health, Lakeland Fl August, 2017-August, 2020
Patient Care Assistant (CNA)
Taking and recording patients vitals
Taking and recording blood sugar tests
Answering call lights for patients in a timely manner
Assisting patients to the restroom as well as cleaning them up if assistance is needed.
Performing hygiene practices for patients who need assistance, i.e. bathing, oral care etc.
Keeping patients rooms clean and surrounding areas
Kohls Corporation, Lakeland, FL November, 2015-January2016 – June, 2016-September 2016
Cashier
Greeting Customers
Customer Service
Product Maintenance
Training New Hires
*Gap in employment at kohls due to maternity leave
Kmart Corporations, Lakeland, FL September, 2012 – August, 2014
Layaway Associate
Cashier
Product Maintenance
Organized Layaway Packages
Stocked Shelves
Customer Service
Answered Phones
Volunteer Experience
SPCA, Lakeland, FL September, 2008 – June, 2009 & June, 2014-September 2014
Volunteer
Walked dogs
Cared for the animals
Assisted at off-site events
Fostered animals
Cleaned cages
Assisted customers
Lakeland Volunteers in Medicine (LVIM) Lakeland, FL May, 2015-June 2015
Receptionist
Checked patients in to the facility
Escorted patients to the correct area
Assisted with medications in the pharmacy
Set appointments and cancelled them as needed
Assisted patients with completion of forms
ACHIEVEMENTS & AWARDS
CNA License May, 2017
College scholarship from Badcock Furniture May, 2012
Honors Award May, 2012
National Honor Society August, 2009 – May, 2012
Sportsmanship Award (soccer) February 2011
SPECIAL SKILLS
Former Certified Nursing Assistant
CPR Certified
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Typing Speed: 70 wpm
Excellent spelling and grammar
PROFESSIONAL REFERENCES
Jason Varghese, General Manager
La Qunita and Quality Inn
La Quinta
4315 Lakeland Park Dr
Lakeland, Fl 33809
Quality Inn
3260 US Highway 98 North
Lakeland, Fl 33805
Stephanie Quibell, HHS Director of Patient Sitters
HCA Florida Brandon Hospital
119 Oakfield Dr
Brandon, FL 33511
Mignon Burr, RN Manager
Peace River Center
715 North Lake Ave
Lakeland Fl, 33801
Branda Davis, Charge Nurse
Lakeland Regional Health
1324 Lakeland Hills Blvd
Lakeland FL, 33805
863-***-**** ext. 7099
Scott Chesney, Store Manager
Kohls Corporations
1401 Town Center Dr. Lakeland FL, 33803
Troy Boss, Store Manager
Kmart Corporations
4717 S Florida Ave. Lakeland FL, 33813
Randa Richter, Volunteer Coordinator Lee Rowand, Volunteer Coordinator
SPCA Lakeland Volunteers in Medicine
5850 Brannen Rd. 1021 Lakeland Hills Blvd.
Lakeland FL, 33801 Lakeland FL, 33801
ad29gt@r.postjobfree.com ad29gt@r.postjobfree.com
PERSONAL REFERNECES
Mrs. Deborah Richardson Cliver Mrs. Brenda Bracewell PO Box 881 2231 Olney Rd.
Highland City, FL 33846 Lakeland, FL 33801
Known for 14 years Known for 27 years
Best time to call: Daytime Best time to call: Daytime