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Customer Service Business Operations

Location:
Raleigh, NC
Posted:
January 31, 2024

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Resume:

Jessica Ontiveros

*** ******** **

Fayetteville N.C 28314

910-***-****

ad29g9@r.postjobfree.com

Objective: To obtain a position in the management field with your company that will allow me to utilize all of my professional Stern multi tasking and great clerical skills acquired during previous work experience for your amazing company. Qualifications: Strong, diverse background in business operations, customer service, website making plus managing,marketing and sales leadership in organizational management.

Comfortable communicating with both superiors and staff. Leadership, able to motivate fellow co-workers and team mates, can provide a wide range of interpersonal skills to encourage and instruct others. Responsibility, accustomed to being in positions of responsibility, self motivating and willing to set goals and work to achieve them. Organization, uses time and resources effectively, considers efficiency, planning and accountability very important. Computer expertise, proficient in Microsoft Word, Excel and Power point.

Work Experience

2022-2023 Amazon dsp driver . Deliver customer packages throughout all Fayetteville and surrounding counties

2019- 2022-Fayetteville Top Marketing

I ran my own marketing business. Was in charge of making websites, doing logos. Creating invoices and sending them out. Creating contract agreements for every customer. Also made graphic designs and digital marketing pages as well.

2000-2019 -Jessica cleaning service

I'm the owner of my Residential and commercial cleaning service. Description of job, typical deep cleaning also managing accounts and writing invoices. I have great references from all customers as well 2007-08 - Big Apple, Fayetteville, North Carolina, Server 2005-07 - China Town Restaurant: Savannah, Georgia: Hostess /Lead server . While employed with Big Apple and China Town Restaurant I obtained the skills to work with the public, customers as well as co workers in a cooperative and professional manner. This allowed me to give excellent customer service to all clients. 2002-05 - Morris Wireless Inc.: Savannah Georgia, while at Morris Wireless I answered multi-lined phones ordered and tracked office supplies, coordinated and kept track of incoming and outgoing merchandise, processed daily deposits, prepared collection letters, processed credit applications, complete filing, faxing, scanning and copies maintained.

2000-02- Re/max Real Estate Update mailing lists by adding new prospects and making address changes as needed. Fulfill miscellaneous administrative tasks, such as ordering stationery and supplies, accepting deliveries, screening phone calls and making copies. Proofread materials, such as advertising copy, personal letters to top clients and direct mail promotions, for content and clarity. Keep all price changes up to date in MLS and all websites to help maintain correct information for anyone who may see it. Monitored and maintained website so that it is never outdated and always striving to be slightly ahead of what every prospect may need while searching for a property or agent. Carried out clerical task or arrange for other to do such tasks as stuffing envelopes and getting new postage in the meter. Keep Agent updated with all communication with clients to maintain continuity of communication between client, assistant and agent. Review and proofread all listings for corrections and make changes as needed.

2002-03 - Fast Company, Savannah Georgia, while working for Fast Company, I was in charge of lost luggage department, handling any and all luggage that had been miss-placed by major airlines. Additional multi-task duties included clerical and deliveries of lost luggage. These duties included keeping all invoices organized and coordination for delivery to customers from Georgia, South Carolina and Florida. 1996-2000- Carey Hilliard’s, Savannah Georgia, While working with Carey Hilliard’s as my first job I was trained in customer service, which taught me outstanding organizational skills with unparallel attention to detail. Education:

Graduated High School 1999, Beach High School, Savannah, Georgia References:

a. David Ortiz, 936 Santiato Dr, Fayetteville NC, 28314, Ph.910-728-670. b. Sharon Waters, 143 Cape Fear, Bloomingdale GA, 31302, Ph 912-***-****



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