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Nursing Assistant Certified

Glen Allen, VA
January 31, 2024

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C arolE. W eisb and, C NA

703-***-**** Ruther Glen, VA 22546


Results oriented and highly motivated self-starter with a B.S. in Psychology and 30 years of experience. Compassionate, experienced Certified Nursing Assistant (CNA) accustomed to working with physically challenged, bedridden, and memory-impaired patients. Talented at providing social and emotional support to improve patient morale and increase comfort. Specialize in care of elderly hospice patients, meeting all needs of end-of-life care. Kind and energetic professional with outstanding bedside manner, case management, and charting abilities. Perform full range of nurse assistant duties and provide grief/loss counseling to patient families. Also offer experience in patient household management including grocery shopping/ meal preparation, transportation to appointments, room cleaning and organization, and coordination with multiple service providers. Proven track record in building and maintaining client and business base. Highly dependable with excellent communication and analytical skills. ED U C A TIO N

Bachelor of Science, Psychology (Minor in Sociology), Elon University Course work included full range of behavioral and clinical psychology Associate of Science, Animal Sciences, Alamance Community College Course work in veterinary technician and animal care C ER TIF IC A TIO NS

Certified Nursing Assistant, Hospice and Elder Care EX PER IENC E

In-H om eC areProvider, M ultipleC lients, January2020– Present. Provide compassionate in-home care for multiple patients, including elderly and bedridden patients suffering from dementia and physical limitations, hospice/end-of-life patients, and patients with special needs including Parkinsons, Downs Syndrome, diabetes and chronic illness, stroke, mobility issues, and various handicaps. Conduct a wide range of duties serving patient needs including the following:

- Assist with daily routines including dressing, bathing, grooming, and personal hygiene

- Maintain a clean, safe environment for the patient by adhering to infection control policies

- Turn and reposition bedridden patients to prevent bedsores

- Perform vital sign assessments, such as taking blood pressure and temperature

- Monitor oxygen intake and glucose levels

- Administer medications under supervision of a licensed nurse

- Assist in preparing meals according to prescribed diets while monitoring food consumption

- Direct patients in simple prescribed exercises and assist with daily physical therapy routines

- Assist with range of motion exercises and other rehabilitative activities

- Use mobility devices to transport patients

- Accompany patients to doctor’s appointments

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- Encourage independence while providing necessary assistance when needed

- Improve patient outlook and daily living through compassionate care

- As requested, coordinate household maintenance, grocery shopping, meal planning, meal preparation, doctor’s appointments, maintenance issues, and general upkeep of household

- Establish standards for cleanliness, hygiene, and orderliness throughout the house

- Provide end-of-life support to patient and family members

- Provide grief counseling and support families through the transition process following the death of loved one

- Demonstrate excellent customer service skills when interacting with patients, families, and guests

G rief/LossCounselor, M ultipleC lients, Septem b er2017– D ecem b er2019. Provided grief counseling to clients who experienced loss and serious illness of family members, loved ones, and pets.

VeterinaryA ssistant/R eceptionist, W oodb ridgeA nim alH ospital, F eb ruary2013– A ugust2017. Performed services as Veterinary Assistant and Receptionist for a very busy 8 doctor practice / emergency 24-hour animal hospital. Duties as a Veterinary Assistant included:

- Assisted with getting patient history and vaccine records

- Prepped patients for surgery

- Administered intravenous, intramuscular, and subcutaneous injections

- Proficient in venipuncture

- Placed intravenous catheters

- Operated both dental and digital radiography machines

- Medicated and walked boarding animals

- Filled prescriptions / medications that were needed in accordance with doctor’s orders

- Monitored surgery patients

- Maintained hospital equipment

Duties as Receptionist included:

- Scheduled appointments for 8 veterinary doctors in animal hospital, clinic, and emergency operations

- Assisted clients and pets as needed as well as doctors in emergency medical situations

- Collected payments and end-of-day deposits of all currency

- Processed credit card end-of-day batches

- Followed up on emergency cases

- Performed client check in and check out

- Billing and accounts receivable

O perationsM anager, Noah’ sA rkPetCemetery, F allsChurch,VA, M arch2004– D ecem b er2012. Solely operated, managed, and maintained all aspects of pet cemetery. Duties included:

- Sales of deeded properties/interment rights

- Customer service relations including consultations and burial arrangements with families

- Grief counseling

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- Contract administration

- Invoicing and accounts receivable/payable

- Advertising and promotion

- Maintaining all inventory for cemetery

- Deed issue/record keeping

- Vendor relations/procuring materials necessary for business

- Transportation and preparation of remains for view and burial

- Cremation services

- Audit administrative duties

- Maintained property and marker installation

- Tours of facility

Demonstrated strong communication skills and leadership skills for business and client support. Maintained top sales for multiple months.

BusinessM anager, A lam anceExtendedCareA nim alH ospital, Burlington, NC, January1998– M arch2003. Responsible for all aspects of business operations of veterinary practice. Handled day-to-day operations including office management, fiscal management, human resources, and customer interface. Duties included recruitment, training, and management of staff; salary administration; staff evaluations; advertising and promotional programs; cost and pricing; financial reporting; and banking transactions. Also responsible for ordering and stocking of hospital supplies and scheduling of special services and appointments. Facilitated client and community relations and assisted doctors with surgery, treatment, and overall care of animals. Provided triage as needed. Built client base from 200 to 4,800 over three-year period through outstanding customer service, community relations, and targeted promotions.

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