Objective

An enthusiastic self-starter with a strong background in performing clerical and secretarial tasks using exceptional communication and customer service skills. Interested in an opportunity with a company where administrative, computer and customer service skills will be fully utilized.

Experience

One Stop Home Repair May 2019-January 2024

Dispatch workers to job. Accounts receivable, reconcile vendor statements. Bank Deposits, distributing mail, initiate billing process for completed jobs. Schedule and write estimates, write and send contracts/invoices. Match and assist in entering purchase orders into QB. Order office supplies, coordinate ordering materials for current and upcoming jobs. General office work including: filing, answer phones, fulfill customer requests, e-mail correspondence and track on-going jobs financial status.

One Stop Home Repair May 2019-August 2019

Caretaker. Shopping, bathing, dressing, meal preparation, taking clients to appointments.

Traction Heavy Duty March 2018 – January 2019

Administrative Assistant (Temporary). Developed and maintained filing system. Daily accounts receivable reconciliations for 12 locations from Maine to the West Coast utilizing GPC 1 and Fusion software systems. Ensured accuracy of all POs against vendor invoices before payment. Accounts receivable data entry. Created and distributed daily receivables reports.

Kenneth Hurd, Independent Contractor August 2012 – February 2017

Office Assistant. Inspection reporting. Handled all incoming and outgoing correspondence. Time card entry. Expense tracking.

Megan Verrill, Owner April 2004 – February 2017

Professional Residential House Cleaner. Provided weekly and bi-weekly cleaning services to residential customers.

Lucerne Inn October 2015 – November 2016

Front Desk Lead. Managed all aspects of the front desk. Staff scheduling. Guest booking. Event billing reconciliation. Accounts receivable. Greeted guests. Handled customer complaints. Answered all incoming calls. Handled all email correspondence.

Piercing Pagoda February 2009 – September 2012

Assistant Manager. Provided sales and customer service. Supervised staff in absence of manager. Recruited, interviewed, selected and trained staff. Met monthly individual and team sales goals. Assessed customer’s needs and presented them with appropriate merchandise options. Operated POS System. Managed inventory. Handled cash, deposits, and reconciliation. Performed ear piercing procedures according to corporate policy. Supervised placement and display of merchandise, signage, ensuring that it was displayed to standard and promotional plan.

Education

Beal College May 2013

A.S. Medical Assisting

Skills

Office: Strong work ethic. Detail-oriented. Leadership skills. Highly organized. Multi-tasker. Microsoft Office proficient. Quick learner. Team player. Problem-solver. Time management. QuickBooks. Service Fusion.

Professional references available upon request.