Mansfield, TX *****
*******@*****.***
EDUCATION AND
TRAINING
High School Diploma
Mansfield Timberview High School,
Arlington, TX
June 2013
SUMMARY
Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients.
SKILLS
EXPERIENCE
ACCOUNT MANAGER
Chaunva Lecompte Photography Mansfield, Texas March 2020 - Current ACCOUNT MANAGER
Pure Air Duct Cleaning Arlington, Texas June 2018 - March 2020 BULK SHIPPING/OVERNIGHT LVL 2 WAREHOUSE ASSOCIATE
Mouser Electronics Inc. Mansfield, Texas January 2016 - June 2018 RAMON CRUZ
• Data analytics
• Competitive product reviews
• Project Management
• Account management
• Sales force training
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
• Streamlined operational efficiencies by developing customer service protocols and standards.
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
• Acted as main point of contact in matters relating to client concerns and needs.
• Developed successful customer relationships and quickly resolved service requests to increase sales.
• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
RC
CERTIFICATIONS
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Loaded trucks for outbound orders and unloaded trucks for inbound orders.
• Read computer-generated move tickets, put-away labels, and delivery labels to properly move merchandise.
• Salesforce
• Frictionless Sales Certified, Hubspot Academy - 2022