Customer Service Certified Phlebotomist

CJ Christi Johnson

Spartanburg, SC ***** 864-***-**** ************@*****.***

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NHA CERTIFIED

PHLEBOTOMY

TECHNICIAN

CERTIFIED PHLEBOTOMIST TECHNICIAN, I am a NHA Certified Phlebotomist Technician. I am also certified in CPR. I have been a Self Employed, licensed Hairstylist for 23 years. I am a very detailed oriented person. I have strong customer service skills from working with the public. Looking for a career change in the medical field.

ACCOMPLISHMENTS Maintained compliance with OSHA, HIPAA and CLIA standards. WORK HISTORY SELF EMPLOYED HAIRSTYLIST 02/2000 to CURRENT Salon West Spartanburg SPARTANBURG, SC

Haircut Styles for Women, Men, and Children

Color Services including, special color using foils, and current coloring techniques

Strong clientele with repeat clients and also referrals. Pursued continuing education and training to stay up to date with new trends and techniques.

Sanitized workstations and salon equipment to reduce risk of infection. Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings. Pursued continuing education and training to stay up to date with new trends and techniques.

Pre-booked future appointments to increase repeat business. Selected hair colors, products and services based on customer preference and individually designed hair care plan.

Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.

Styled and designed traditional and contemporary hairstyles for men and women daily.

Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.

Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Completed proper sanitation and cleaning of equipment and work areas between patients.

Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie. Used personal protective equipment correctly to protect coworkers and patients.

Tracked collected specimens by initialing, dating, and noting times of collection.

Addressed questions and concerns to educate patients on collection process and procedures.

Stocked phlebotomy cart or carrier with appropriate supplies. Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Packaged and shipped specimens to central lab daily. Monitored patients for reactions and verified sample quality. Reviewed patient records for accuracy and completeness. Organized daily work based on collection priority. Conducted venipuncture and other CT procedures.

Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Verified patients' identification for proper sample collection. Collected blood samples in accordance with laboratory protocols and regulations.

Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

Followed established safety protocols and standards to minimize risk of infection and injury.

Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Reviewed and processed requisitions for laboratory tests. Monitored supply levels and placed orders for laboratory supplies. SPARTANBURG

COMMUNITY

COLLEGE, DORMAN

HIGH SCHOOL

NHA Certified Phlebotomist Technician 04/2023

SPARTANBURG COMMUNITY COLLEGE, Spartanburg, SC

SPARTANBUR G

INSTITUTE OF COSMETIC ARTS, SPARTANBURG, SC 01/2000 DORMAN HIGH SCHOOL, Spartanburg, SC 06/1988

NHA CERTIFIED

PHLEBOTOMY

TECHNICIAN, CPR

CERTIFIED

License by the State Board of Cosmetology

SKILLS Time Management

Donor Screening

Health Education

Therapeutic Phlebotomy

Sharps Disposal

Sanitation and Sterilization

Quality Control Guidelines

Specimen Collection

Data Entry

Patient Confidentiality

Specimen Labeling Procedures

Blood Sample Collection

Proper Storage Procedures

Biohazardous Waste Disposal

Phlebotomy Functions

Specimen Collection and Storage

Patient Support

Medical Histories and Vital

Statistics

Drawing Blood

Active Listening

Venipuncture and Capillary

Puncture

On-Site Testing

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