Elizabeth Ngiakam Sipowa
***- ***-**** email@example.com
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. SKILLS
General knowledge of Networking
General knowledge of Bash scripting
Time Management Skills
General knowledge of Cybersecurity
Sorting and Processing Donations
Microsoft Office Proficiency
Cashier, McDonald, August 2021-Current
Collected payments and provided accurate change.
Answered phone calls to assist customers with questions and orders. Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Greeted customers promptly and responded to questions. Maintained work area and kept cash drawer organized. Welcomed customers, offering assistance to help find store items. Balanced daily transactions on a computerized point-of-sale system. Virtual Job Shadowing Internship, Career readiness program, January 2020-January 2021 Compiled and studied educational and economic information to assist individuals in determining vocational and educational objectives. Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
Understood and followed oral and written directions. Volunteer Aid/Helper, Rockville Community Nursery School, May 2019-May 2019 Exceeded customer satisfaction by finding creative solutions to problems. Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces. Followed all company policies regarding safety procedures when handling hazardous materials.
Operated equipment with strong focus on safety and ground communication. Used strong verbal and written communication skills to convey messages to others. Organized supplies for use based on expected customer needs. Collaborated with others to discuss new opportunities. Library Aide, Springbrook High School, March 2019-March 2019 Operated networked and standalone PCs, photocopier, fax machine and scanner. Classified and catalogued items according to content and purpose. Prepared and maintained displays and displayed cases. Enforced current library policies fairly with patrons. Organized books, periodicals, and other materials on shelves according to established procedures.
Kept watchful eye on front desk to encourage protected library environment. Provided technical support to patrons utilizing the library's computers and printers. Sales/Retail Associate, Interfaith Works Clothing Center, August 2018-August 2018 Followed company policies, rules and procedures to promote company goals and maintain safety.
Assisted customers with their needs and purchases. Resolved customer complaints in a professional manner. Recommended, selected and located merchandise based on customer desires. Helped customers by answering questions and locating merchandise. Cleaned shelves, counters and tables to maintain organized store. Attended team meetings to discuss sales goals, upcoming promotions. Followed loss prevention strategies, minimizing theft. Answered store and merchandise questions and led customers to wanted items. EDUCATION AND TRAINING
High School Diploma
Springbrook High School, June 2021
Honor Roll Student, GPA: 3.00
Associate of Science
Cybersecurity, Montgomery College, Rockville MD
Extracurricular/Community Activities and Interests, Yearbook Club (2017-2018) Ceramics Club
(2020) Movie Club (2020 - 2021)