LUTHER CLAY

C U S T O M E R A N D A D M I N I S T R A T I V E P R O F E S S I O N A L

Address:

-- Greensboro NC

Phone:

-- 919-***-****

Email:

-- ad29bn@r.postjobfree.com

Website:

-- linkedin.com/in/lutherclay

PROFESSIONAL SUMMARY

Customer Service and Administrative Professional with over 10 years of experience in this field. Equipped with strong interpersonal communication skills. Ability to meet a variety of diverse customer and staff needs. Ability to demonstrate flexibility and critical thinking. Also have vast IT experience with the adaptability to work under pressure. PROFESSIONAL EXPERIENCE

Examiner I

NCDOT/NCDMV 2391 Coliseum Blvd Greensboro NC 27405 Apr 2022 - Present Assist all customers with any and all need concerning their North Carolina Driver's License. Also, conduct examinations to determine if customers qualify for a North Carolina Driver's License. Restaurant Server

Jason's Deli 3326 W Friendly Ave Greensboro NC 27410 Dec 2021 - Apr 2022 Facilitated customers and staff with any and all needs related to serving and other miscellaneous requirements for the betterment of everyone.

OGP/Customer Service Representative

Walmart Supercenter 2107 Pyramids Village Blvd Greensboro NC 27405 May 2020 - Nov 2021 Worked with a team of employees to distribute online orders to customers and other customer service duties as well. Teacher's Assistant

Guilford County Schools Po Box 880 Greensboro NC 27402 Jun 2017 - Apr 2020 Notably competent in providing direct support to special education students in developing socialization skills and completing everyday tasks such as utilizing classroom materials. Significantly proficient in student observation and reporting students' successes and challenges internally and externally of the classroom environment. Manager Associate

Hertz Durham NC Jun 2013 - May 2017

Highly effective in meeting daily challenges while working to achieve individual sales goals. Significantly efficient in supporting achievement of location goals while working closely with Location Manager. Contributed to Hertz Improvement Process (HIP) to discover new and more effective ways to evolve products and services to customers. Proficient in driving change internally to improve customer satisfaction. EDUCATION

B.A. Mass Communications-Concentration Broadcast Media North Carolina Central University Graduated: May 2009