Customer Service Representative
Resume:
Sasha Barker
Tulsa, OK *****
**************@******.***
I would like the opportunity to grow with a company that has a great environment. I would be able to bring more consumers to the company by being an exceptional employee. I have over 20+yrs of Customer Service Experience. I have great communication skills. Work Experience
Cashier/Customer Service
7-Eleven - Phoenix, AZ
January 2021 to January 2023
Assisted customers with purchases. Handled cash flow. Stocked shelves with products. Maintained a clean & friendly environment. Processed money orders. Customer Service Representative
24-7 Intouch - Mesa, AZ
January 2019 to May 2022
Answered inbound calls from Nike.com consumers. Assisted consumers with placing orders. Issued refunds for items not received. Processed payments via credit card or check. Navigated thru multiple screens while being rapport with consumers. Maintained call flow & call control. Answered 100-150 calls a day.
Custumer Service Representative
iQor - Tempe, AZ
February 2015 to February 2017
Answered inbound calls for Verizon Financial Services. Assisted consumers with payment arrangements. Processed payments via check or credit card. Issued refunds. Turned Verizon Cell Phones back on if disconnected. Maintained call flow while building rapport with consumers. Answered an average of 50-100 calls per day. Incorporated exceptionally customer service skills. Education
High school diploma
Raymond S. McLain High School - Tulsa, OK
September 1997 to May 2000
Skills
• Cashiering (10+ years)
• Customer Service (10+ years)
• Cash Handling (10+ years)
• Merchandising
• Computer Skills (10+ years)
• Communication Skills (10+ years)
• Financial Services (10+ years)
Certifications and Licenses
Best Customer Service Representative
February 2019 to Present
Contact this candidate