JUSTIN GIBSON - ALLEN, TX - ad294t@r.postjobfree.com - MOBILE 972-***-****

SKILLS

•Experience with learning in house Human Resources system very quickly

•Employee Portal

•Oracle

•Work Day

•Workforce

•Microsoft Office

SUMMARY

I am initiative-taking, highly motivated, and dedicated to my line of work. I have over 17 years of experience in business administration within a work environment. As well as over 11 years of experience in technology and business management. I’ve always been very friendly and known as a people's person, who is willing to go the extra mile to excel in any organization. Every job or task is completed and done correctly within the given deadline. If not earlier. Any qualifications and expectations are met and surpassed. I pride myself in constantly learning and improving. Anything I am uncertain of; I am honest enough to admit and ask questions/take notes. I appreciate the opportunity to work towards something bigger than myself. I am a self-starter who also understands the importance of teamwork and cooperation within every corporation.

WORK EXPERIENCE

HR REP AND DIGITAL MARKETING - BUSINESS ANALYSIS - CONTRACT WORK - VARIOUS TEMP AGENCIES AND CLIENTS INCLUDING – 24 SEVEN, KELLY SERVICES, ADECCO - BEVERLY HILLS, CA - MIAMI, FL - DALLAS, TEXAS - WEST HOLLYWOOD, CALIFORNIA - FEBURARY 2010 TO CURRENT

Worked with various temp agencies and HR companies for contract jobs, freelance work, and remote assignments. Claims handling and review, Talent acquisition, and Employee Insurance Benefits Department. Claim examiner for escalations and estimates. Social media ad management. Navigate CRM. Monitoring online stores algorithms and AI tracking to create marketing strategies online through analytical data, social media, YouTube, and Google advertising.

Mentor, and develop a team of internal recruiters; partner with outside firms for select recruiting needs. Creating tools and process development procedures related to risk management, peer review systems, maintained compliance of rules/regulations and federal laws. Forecast hiring needs based on budgeted incremental hires and turnover predictions. Identifying and monitoring controlled business activities and submitting analytical data to upper management, company owners, and third-party vendors. Creating presentations to display data in PowerPoint, Photoshop documents, and data charts. Maintaining professional relationships for companies through networking - call checkups, in person customer updates, and sending monthly reports to corporate/investors

Operate with a sense of urgency to manage high volume recruiting with strong attention to detail to ensure both a consistent and timely candidate experience. Conducts full cycle recruiting for all positions which includes sourcing, pre-screening, extending offers, negotiations, closing, and completing offer packages. Source candidates using web-based recruiting methods and social media, as well as traditional means of referrals, networking, job fairs, and campus recruiting. Participate in the development and execution of succession planning and career pathways over a 18 month period.

Pipeline talent and drive proactive recruitment strategies to anticipate future openings. Created seminars for employee training, designed presentations for board of directors, create marketing schemes and presentations for online ads and the company’s social media apps and websites. Used in house computer tools to improve promotional spending outputs and information processing. Reduced admin cost by 25%

DISTRICT TRAINING MANAGER YUM BRANDS INC - DALLAS-FORT WORTH, TX - NOVEMBER 2016 TO NOVEMBER 2018

Training as District and Area Manager to become corporate manager. I manage and monitor 8 locations in the DFW area. In charge of scheduling, inventory, recruiter hiring, payroll paperwork, sales reports, finance charts, production, manufacturing costs management, call center data sheets, IT/maintenance order placement, advertisement, banking submissions, employee training, corporate meetings, and shipping products. And all related general manager duties.

Lowered labor cost by 26%, increased sales percentages by 38% 11 months, and gained $22K quarterly through proper inventory growth and waste management. Adverted penalties and fines.

TECHNICAL SUPERVISOR/SALES AND SERVICE MANAGER - LAX AIRPORT - PARADIES, E SAVVY, AND UNIVISION - LOS ANGELES, CA - JANUARY 2014 TO AUGUST 2016

In charge of supervising up to 4 different stores: electronics, retail, food, sales, logistics, inventory, accounting, human resources, marketing, auditing, store design, and cash handling. Developed innovation and automation solutions that cut company costs.

Produced 12 promoted managers in 2 years, updated merchandising system, troubleshoot cash handling programs and procedures, and aligned with high rated contractors like Skull Candy, Sony, and Harley Davidson to increase customer traffic. Designed the store’s architectural layout and marketing scheme.

OFFICE MANAGER SPARKLING DESIGN - LEWISVILLE, TX - APRIL 2006 TO AUGUST 2009

Handle Designer decisions, Customer Service concerns, Answering Phones, and Placing Orders. Team Lead of 4 customer service reps, Assistant to owner, and part time Receptionist as well. Developed and implemented a quality performance and training program.

SEASONAL CUSTOMER SERVICE AND MERCHANDISER TEAM LEAD TOYS 'R' US ONLINE STORE - LEWISVILLE, TX - BURLINGTON COAT FACTORY - GRAPEVINE, TX - JC PENNY'S - LEWISVILLE, TX - MAY 2005 TO JUNE 2008

Seasonal Product Placement, Customer Service, Sales Associate, and Lead Cashier. Helped with Customer Service, Sales Associate training, warehouse/stock, and store closing procedures/accounting. Hired reps for 3 locations

Assisted with Art Direction, Advertising and Product Placement.

SHIFT LEADER PIZZA HUT - CHUCK E. CHEESE - GRAPEVINE, TX -MARCH 2002 TO MAY 2006

In charge of a team of Cashiers, Phone Reps, Customer Services Associates, Greeters, and Tech Support. Trained new employees.

EDUCATION, CERTIFICATIONS, LICENSES, AND TRAINING

MBA - MASTER'S IN BUSINESS ADMINISTRATION WITH A MINOR IN HUMAN RESOURCES AND FINANCE

Texas Women’s University - Dallas, TX April 2018

BACHELOR OF SCIENCE IN COMPUTER GRAPHIC INTERFACES MINOR IN ACCOUNTING

Art Institute of Hollywood August 2014

BACHELOR OF FINE ARTS IN 3D DESIGN WITH A MINOR IN IT

Miami International University of Art and Design October 2011

INDEPENDENT STUDY

Business Leadership Internship

District Manager Training

Currently in the process of obtaining SCRUM certification

GROUPS AND PROFESSIONAL AFFILIATIONS

Project Manager Intern - 2006 to 2013

Ent. Art. Entertainment Art - Office Manager - 2009 to 2012