Nicole Oliva

Rancho Cucamonga, CA *****

ad2923@r.postjobfree.com

+1-840-***-****

Hello, I am interested in Warehouse/Office/Front Desk/Retail positions. All shifts welcomed. I am eager to learn new job roles & skills, quick learner, good job/phone etiquette, friendly & ambitious. Always do my job role to the best of my ability & detail oriented. I have 3 yrs experience in Warehouse/Packing/ Picking/Loading at Amazon & Radial in Rialto, CA & UPS Mail Innovations in Fontana,CA. I have 8 yrs experience in Office setting doing Data Entry/Customer Service for a Dental Lab in Upland, CA. 4 yrs experience doing Administrative & Office work w/ heavy Customer Service & Networking via phone,email & in-person for a Transportation company in Fontana, CA. I have moderate experience cashiering. I have 2 yrs house cleaning experience. Last but not least I can start work immediately & ready to work!

Thank -You!

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Dollar Tree - Rancho Cucamonga, CA

August 2023 to Present

Perform cashiering duties including taking cash/card payments, handle returns & exchanges. Closing tasks also. Cash handling. Customer service. Perform go backs, recovery. Digital Online Shopper

Walmart - Rancho Cucamonga, CA

July 2023 to July 2023

Bagged online orders from completed pick carts,placed orders in baskets,used hand held RF Scanner to scan online orders/items & placed into scheduled or unscheduled pickup designated areas. Placed substitute/fragile/frozen sticker on bag handle. Received confirmation on RF Scanner customer/delivery driver arrived via walk in/designated parking area,scanned order to be carried out to awaiting customer/ driver,double checked w customer/driver that correct order(s) were being given,placed bags w/ labeled stickers first into vehicle,confirmed completed delivery on RF Scanner. House Cleaner

Deborah Banda - Upland, CA

January 2022 to July 2023

Cleanedhouses/bedrooms/

bathrooms/kitchens.Cleaned/ dusted/disinfected/wiped all surfaces/countertops/furniture/ appliances/ household items/ windows/sinks.Vacuumed/

swept/mopped all floors & carpets. Washed dishes. Put misplaced items/toys/ miscellaneous items back into correct place. Took out trash. Changed bed linens & made beds. Washed

& folded clothes & bed linens by customer request. Warehouse Packer

Indeed Flex/Radial - Rialto, CA

October 2022 to December 2022

Packed Zara online orders that consisted of clothing articles,jackets, sweaters, accessories, shoes,purses,kids apparel. Reported any damaged/ripped/stained/missing items into computer system

& placed on hold. Scanned cart/order/item barcodes. Folded clothing apparel neatly & in specific order according to company guidelines, wrapped in tissue paper & placed into correct size clothing envelope/box. Placed all shoes/boots/sandals in shoe bag then packed into correct size box. Sealed all packages,printed & scanned shipping label then placed on package for shipment. Loader/Unloader

UPS - Ontario, CA

April 2022 to May 2022

Loaded trailers w/ different size packages. Scanned all packages w/ hand held RF Scanner. Reported any damaged packages, packages w/ incorrect shipping information into computer system & placed on hold. Fit packages into trailers correctly so packages did not move while being transported. Replaced shipping labels if shipping information was missing or incorrect. Cleaned work area after every shift. Warehouse Picker/Packer

Cardinal Healthcare - Ontario, CA

October 2021 to December 2021

Picked & Packed medical supplies. Setup pick cart for orders w hand held RF Scanner. Printed/scanned & placed barcodes on each box/order,picked order items according to order details on RF Scanner, carefully picked correct medical supply items,scanned items,placed in correct order box,placed completed pick cart in shipment area. Reported any missing order items into RF Scanner, put order on hold & placed on problem cart. Separated overnight/next day orders onto designated area for special handling. UPS Warehouse Package Handler

ProLogistix/UPS Mail Innovations - Fontana, CA

April 2021 to August 2021

Received totes w/ 5lb & under small parcel packages,scanned each package barcode,checked for any damaged/ripped packaging & missing items,made sure info on computer screen matched info on package,printed/scanned/placed shipping label on package & placed on correct number conveyor belt for shipment.Reported any damaged/missing items into computer system & placed in problem tote for supervisor to collect. Helped in other departments when needed,worked at a fast pace to meet daily quota, cleaned/stocked work station w supplies before/after shift. Warehouse Packer/Picker

The Adecco Group/Radial - Rialto, CA

October 2020 to February 2021

Packed Zara online orders that consisted of clothing articles, jackets, sweaters, accessories, shoes,purses,kids apparel. Reported any damaged/ ripped/stained/missing items into computer system

& placed on hold. Scanned cart/order/item barcodes. Folded clothing apparel neatly & in specific order according to company guidelines, wrapped in tissue paper & placed into correct size clothing envelope/box. Placed all shoes/boots/sandals in shoe bag then packed into correct size box. Sealed all packages,printed & scanned shipping label then placed on package for shipment. Picked Bath & Body Works candles for online/store orders. Used hand held RF Scanner to receive order details,scanned each item,placed candles in correct order box. Reported out of stock candles by scanning barcode w/ RF Scanner & placed order on hold. Placed completed pick cart in designated area to be packed & shipped. Cleaned/ stocked work station w supplies before/after shift. Warehouse Packer

Amazon Fullfillment Center - Rialto, CA

March 2020 to September 2020

Packed online orders into correct size envelope/box. Received order details on computer screen, collected order items from 'The Wall', checked for any missing/damaged items,scanned item barcode,packed items neatly into correct size envelope/box,placed bubble wrap inside boxes to secure items from moving,sealed package, printed/scanned & placed shipping label on package & placed on conveyor belt for shipment.Reported & placed orders w missing/damaged items into system & put into tote for supervisor to collect. Bubble wrapped fragile items & placed fragile sticker on package. Cleaned & stocked work station w supplies before/after shift. Helped in other departments. Administrative Assistant/Office Manager

Flying Phoenix Transport Inc - Fontana, CA

January 2015 to November 2019

Handled all administrative & office tasks incl but not limited to paperwork,paper/electronic filing,faxing,scanning,copying, MS Word/Excel. Created variety of reports. Kept record of monthly expenses. Recorded/

scanned/filed business related receipts. Master ledger daily input of services/work rendered. Handled all invoicing,light accounting/payroll.Maintained & updated all annual/quarterly permits,licences,registrations, IFTA/DOT reports just to name a few. Tax filing preparation. Created business relationships b/t company & clients. Heavy Customer Service & Networking via phone,email

& in-person.

Data Entry Clerk/Customer Service

Mountain Dental Lab - Upland, CA

October 2008 to January 2016

Processed packages,quality checked dental impressions,models for clarity/damages/chips/cracks/ unclear margins, if order/case had any it was put on hold/call Dr cart. Determined which lab each case went to for completion. Entered all orders/product codes/patient information from order form into computer system,double-checked information was entered correctly,printed & attached work ticket to each case,wrapped all models/cases for shipment overseas/ local. Scheduled UPS/FED-EX pick-ups/ printed & placed shipping labels on boxes.Emailed all office supervisors quantity of cases going out for shipment/shipment info/tracking numbers. Also worked in Customer Service dept for 2 yrs calling dental offices, speaking w/ dental office supervisors/dentist regarding any issues their patient orders had.Requested updated order slips w any changes from dental offc. Scheduled UPS/FEDEX pickups. Light sales.Handled phones calls,emails,faxes, scanning,copying,problem reports. Trained new hires. Maintained work supplies & inventory.

Education

General educational development

Corona Adult School - Corona, CA

September 2007 to November 2007

Skills

• House Cleaner (2 years)

• Packaging (2 years)

• Warehouse Experience (3 years)

• Load & Unload (Less than 1 year)

• Packer (3 years)

• Data entry (8 years)

• Office Clerk (8 years)

• Office Administration (4 years)

• Accounts Payable (4 years)

• Phone Etiquette (6 years)

• Accounts Receivable (4 years)

• Administrative Experience (4 years)

• Office Management (1 year)

• Order Entry (8 years)

• RF Scanner (3 years)

Certifications and Licenses

Driver's License

April 2023 to September 2027

Assessments

Sales skills — Completed

June 2023

Influencing and negotiating with customers

Full results: Completed

Supervisory skills: Motivating & assessing employees — Completed June 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Administrative assistant/receptionist — Proficient June 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

July 2023

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Proficient

June 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Data entry: Attention to detail — Proficient

June 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Attention to detail — Proficient

July 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Warehouse safety — Proficient

July 2023

Using safe practices in a warehouse setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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