TANYA L. McDANIEL

**** ******* ****** ****** *****, MD 20748 202-***-**** or 301-***-****

ad290e@r.postjobfree.com

Experienced Residential Leasing Consultant seeking a position with an organization where I can utilize my knowledge in

upscale retail sales, marketing, and customer service. Self-Motivated with excellent communication and a strong ability to

develop positive relationships with clients.

SKILLS AND KNOWLEDGE

Customer Service Contract

Resident Relations Management/Oversight

Tenant Retention Front Desk Reception

Retail Sales Office Administration/

Residential Leasing Oversight Operations

Leadership Typing 40 wpm

Records Management Microsoft Office

Effective Communication Team Building/Outreach

PROFESSIONAL EXPERIENCE

Current – HIRE ONE STAFFING AGENCY

Parkway Plaza Apartments – 1835 24th Street, NE, Washington, DC 20002

Leasing Consultant – March 23, 2023 to September 29, 2023

Assisted the Community Manager with the overall daily leasing of office operations, including processing applications,

conducting property tours, Unit inspections for vacant apartments and occupied apartments.

• Responded to leasing inquiries by phone or email from residents and prospective residents.

• Processed and closed out work orders.

• Scheduled contractors for repairs and pest control and informed residents by correspondence.

• Made sure apartments are ready to show to prospective residents.

ACCENTO REAL ESTATE PARTNERS -

Lockwood Apartments – 11431 Lockwood Drive, Silver Spring, Maryland 20904

and Centre at Silver Spring Apartments – 3310 Teagarden Circle, #202, Silver Spring, Maryland 20904

Leasing Consultant - September 10, 2021 to March 10, 2023

• Assisted the Community Manager with the overall daily leasing of office operations, including processing applications,

conducting property tours, Unit inspections for vacant apartments and occupied apartments.

• Responded to leasing inquiries by phone or email from residents and prospective residents.

• Processed and closed out work orders.

• Scheduled contractors for repairs and pest control and informed residents by correspondence.

• Made sure apartments are ready to show to prospective residents.

CAMBRIDGE AND WINSLOW HOUSE APARTMENTS – 676 HOUSTON AVENUE, TAKOMA PARK, MD 20912

Administrative Assistant - December 2016 to November 2019, F/T (37 hours per week)

• Assisted the Rental Property manager with the overall daily leasing office operations, including processing applications,

conducting property tours, unit inspections, and responded to leasing inquiries from both tenants and prospective residents.

• Performed other office logistics including requisitioning supplies, answering phones, sending, receiving and disseminating

correspondence; typing memorandums, processing bills, and rental payments.

• Created a well-organized record management system for lease agreement and renewals, contracts, vendor information,

service repair, tenant evictions, and court hearings.

• Secured vendors/contractors to perform repairs to units and/or property

• Facilitated onsite tenant meetings and promoted the use of and coordinated property events within the onsite community

center.

TARGET-10500 CAMPUS WAY SOUTH, LARGO, MD 20774

Soft Line Team Member/Cashier, March 2012 to November 2016, P/T (20-30 hours per week)

• Customer Service

• Assisted guests with making cash, credit and debit cards purchase.

• Merchandising and stocking for products

BENNING PARK APARTMENT - 5113 FITCH STREET, APT. T3, S. E. WASHINGTON, DC 20019

Leasing Specialist, November 2004 to November 2011, F/T (40 hours per week)

• Assisted the Rental Property manager with the overall daily leasing office operations, including processing applications,

conducting property tours, unit inspections, and responding to leasing inquiries from both tenants and prospective residents.

• Performed other office logistics including requisitioning supplies, answering phones, sending, receiving and disseminating

correspondence; typing memorandums, processing bills, and rental payments.

• Created a well-organized record management system for lease agreement and renewals, contracts, vendor information,

service repair, tenant evictions, and court hearings.

• Secured vendors/contractors to perform repairs to units and/or property

• Facilitated onsite tenant meetings and promoted the use of and coordinated property events within the onsite community

center.

YORK WAY PARKWAY APARTMENTS- 2315 Lincoln Rd NE, Washington, DC 20002

Residential Manager, October 1999 to September 2004, F/T (40 hours per week)

• Reviewed and approved rental packages submitted by junior leasing consultant

• Consulted Corporate on legal issues, occupancy ratios, promotions, property concerns

• Overseen Move In/Out inspections, leasing application verifications, general administrative functions, collection of rental

payments, issue notices to tenants, records management, and site tours.

• Provided advisory support to perspective tenants in completing rental agreements, fee schedule, office hours, rental

timelines and other property related logistics.

• Negotiated vendor contracts, and managed routine property inspections and repairs

EDUCATION

Potomac High School, HS Diploma, 1988

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