Abida Ali

Email: ad28zn@r.postjobfree.com

Cell: +916*********

Address: Kashmir Srinagar India

Current Residence Rampoora chataball srinagar

Objective

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company

Skills

Answering and resolving queries accurately in a courteous and confident manner.

Confident with the basic office software packages (word, Excel, PowerPoint, adobe photo shop, movie mixing, internet), and able to communicate effectively in English Urdu Kashmiri Hindi both verbal and written communication.

Updated training procedures for all newly hired personnel, Skilled in Planning controlling and organizing.

Work Experience

Rising Study Circle 1 year, Shaltang kashmir

Office Assistant

Overseeing clerical tasks, such as sorting and sending mail.

Keeping an inventory of office supplies and ordering new materials as needed.

Maintaining files.

Welcoming visitors to your office.

Answering phone calls.

Taking and delivering messages.

Ensuring the office runs smoothly.

AGEIS 2 years KASHMIR SRINAGAR

Customer Executive

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries Establishing procedures for handling, storing and safekeeping.

Follow up to ensure that appropriate actions were taken on customers’ requests Handling guest complains at reception.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Travel Executive 4 years

Academic Background and Achievements

Certificate of School Education Jammu and Kashmir state board of education

Certificate of Secondary Education Govt girls higher secondary nawakadal

Bachelor of Arts (B.A Govt girls college nawakadal

Microsoft Office and Typing Courses International computer institute Karanagar Srinagar

Course in Public Relation Institute of hotel Management Karan nagar Srinagar Kashmir

Diploma in hospitality management Certified by Alison Education

I hereby certify that all the data above is correct and true in the best of my knowledge.

Abida Ali.

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