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Back Office Software Engineering

Location:
Chennai, Tamil Nadu, India
Posted:
January 31, 2024

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Resume:

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C.Prakatheeswaran @ Prabhu

No.*/*** Thilagar Street,

Near Balaganesan Nagar, Opposite Nidhi Health Care, Redhills, Chennai OBJECTIVE:

To work in an organization where I can exhibit my professional skills in making meaningful contribution for the development of the organization and grow along with the organization. ACADEMIC QUALIFICATION

MSC SOFTWARE ENGINEERING (SETHU INSTITUTE OF TECHNOLOGY, VIRUDHUNAGAR) H.S.C. from Madura College Hr. Sec. School, Madurai S.S.L.C from Krishnamal Ramasubbaiyer Matriculation School, Madurai LOGISTICS EDUCATION

PROFESSIONAL EXPERIENCE

Sl.No Organization Name Designation Period

1. GGL SINGAPORE PTE LTD C/O

ORANGE OFFICE TECHNOLOGIES

PTE LTD, CHENNAI (SINGAPORE

& MALAYSIA BACK OFFICE)

TEAM LEADER – OPERATIONS

EXPORT & IMPORT

Sep 2014 –

Till date

2. FREIGHT SYSTEMS CO LLC

(CHENNAI FRONT OFFICE)

Senior Operations Executive –

DTA Team -Export & Import

Operations (INDIA)

Nov 1st, 2013 –

Apr 4th, 2014

3. FREIGHT SYSTEMS CO LLC

(DUBAI BACK OFFICE)

Junior Documentation Executive

[Custom Clearance & Import

Docs]

Aug 4 2011 –

OCT 31st 2013

4. AGILITY LOGISTICS (MADURAI

BACK OFFICE)

Documentation System Support -

Air Import

Aug 2010 –

April 2011

JOB PROFILE / REPONSIBILITIES

Handling operations of both Imports/Exports /Customs clearance

Analysis Report preparation – Monthly on Sales / Revenue / Clients

Monitoring customs clearance & freight forwarding activities

Arranging transportation and other cargo movements

Receiving New bookings from the shippers /exporters

Sending regular updates to the customers at each & every stage of transit

(Onboard, Transshipment, Discharge & delivery)

Informing overseas agent by sending Pre-alert well in advance & Co-ordinate with them for smooth delivery of cargo at destination

Purchase orders / Routing orders follow-up with the buyers & shippers & update our overseas agents

Handled Shipments on various incoterms (CIF, FOB, EXWORKS, CFR, DDP, DDU)

Handled Door to Door shipments from & to origin to various destinations

Well Experienced in handling buyer consolidation shipments

Updating Overseas buyers about the cargo status & movement ( Buyer consolidation)

Liaison with 3rd parties to move goods ( by road, air or ocean ) in accordance with customer requirements

Handling all customers (Existing Key Accounts, Nominated, Free hand) and their shipments in and out.

2

Pre-alerts/ Routing orders/CAN preparations…

Client servicing & developing existing customers

Interact with customers and review their orders and Schedules

Provides direct support to Key Customers & Communicating with the overseas Agents Regarding sop’s and pre-alerts.

Managing Daily Operational procedures (SOP) for all Customers.

Handles details with a high degree of confidentiality

Interfaces with senior level executives, customers and vendors

Prepare and execute presentations for management using PowerPoint.

Co-ordinate with all service providers & Negotiating Better Rates from Liner / Co- loaders / IATA / Transporters and the CHAs.

AREA OF EXPERTISE

Documentation

Preparation of Export Invoice & Packing list

AWB Execution, Airlines Tracking & Monthly Cargo Sales reports.

Preparation of HBL, MBL, Freight Invoice, Cargo Arrival Notice, Delivery order, Freight certificate etc...

Arranging PERMIT, certificate of Origin

Other Customs & shipment related documents required by customs, carriers & customers

Applying DG with Liner

We will be filing the FMC against each commodity of goods, which are going to USA. Customer Support

Updating customer at every stages of shipment sailed, Delayed etc…

Handling all customer queries related to documentations & customs formalities

Guiding customer seamlessly through shipping process

Providing professional and honest advice

Forwarding status reports on weekly/daily basis to customers Accounting

Preparation of customer invoice

Providing buying & selling rates for accounting purpose

Assisting accounts department for payment collection & follow-up

Preparation of Job cost sheet if required

Preparation of related reports for accounting

Following up with Vendor’s for the payment

Processing Door Delivery charges

Sales

Providing competitive rates and quotation for Free hand and nomination shipments

Responding to customer enquiries by telephone or email

Continuous follow-up with customers after receiving enquiries

Providing estimation for customers costing purpose

Preparation of Job cost sheet if required

Preparation of related reports for accounting

3

Operations

Physical inspection of cargo to the Warehouse in case of over dimensional / hazardous shipments while loading into the Container.

Visiting customs premises if there is any difficulty in customs clearance due to cargo nature

Convincing customs officials to sort out any shipment related issues Official Visit

Gone to Singapore [ 2014 TO 2016] & Malaysia [ 2018] for Business Trip to sell my company software as well as given Training to my Clients / Front Office Colleagues. PERSONAL PROFILE

Name - C. Prakatheeswaran

Father’s Name - V.Chitrambalam

Date of Birth - 15-06-1988

Sex - Male.

Marital Status - Married.

Nationality - Indian.

Language Known - English & Tamil.

Mobile - 960*******

Email - ad28za@r.postjobfree.com

Declaration:

What my resume does not reveal is my professional demeanor & appearance. In a business environment these qualities are of the utmost importance in dealing with clients as well as workers. In me you will discover a reliable, detail -oriented and extremely hardworking associate who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism.

I hereby declare that the details furnished above are true to the best of my knowledge. Yours Sincerely

(C. Prakatheeswaran@ Prabhu)

Place : Chennai – 600 052.

Date :



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