Work History

Hostess Server - October, **** to Present

Chili's Grill & Bar - Wake Forest, NC

e Certified Trainer- Trained all of our new servers in the ropes of our business

e Shift Leader-Created artistic menu boards that used eye-catching decorative techniques to highlight current specials and promotions.

e Team Service -Bussed tables and quickly reset them to keep the dining area looking presentable and ready for guests.

e Great Customer Service -Offered genuine thanks to every guest for their patronage to top off outstanding experiences and promote loyalty.Was in

charge of answering phones and taking reservations.Led guests to tables, presented menus, and offered specials details to promote target items.

Loss Prevention Associate - May, 2020 to Present

Ross Dress for Less - Wake Forest, NC

e Worked as part of a team to ensure that customers received the best possible service.

e Was in charge of representing

e Solved issues, improved operations, and provided excellent customer service.

e Processed shipments and kept stock shelves in order.

e Updated the price tags on clearance products.

e Kept the showroom clean and organized by displaying products in a neat and orderly manner.

Maintained visually appealing and effective displays for the entire store.

Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless mismanagement.

Customers received merchandise recommendations based on their needs and preferences.

Kept an eye on things.

Recommendation

Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Attractions Attendant - December, 2017 to May, 2018

Galaxy Fun Park - Raleigh, NC

e Front End Cashier-Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Kitchen Cook- Preps orders to perfection. Created all of the meals for GFP kids camp.

Cafe Cashier - Took Orders and Great Customer Service.

Attractions- Watched surrounds and made sure everyone was safe.

Party Host- Gave the kids the time of their lives during birthday and party events.

Floater- Made sure the park stayed clean and sanitize for the guest.

Food Server - July, 2018 to October, 2019

East Coast Wings + Grill - Wake Forest, NC

e Created orders, documented special requests, and followed up with kitchen staff to ensure high-quality service and minimize complaints.

e Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods.

Interacted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactions.

Set tables for customers, adhering to established preparation procedures in order to provide excellent service and encourage repeat business.

Double-checked food trays against customer orders and added missing items to avoid trips to the kitchen.

Greeted guests and ensured that they were properly seated based on customer preferences and server capacity.

Mua - January, 2021 to Present

Givemiiface - Wake Forest, NC

e CEO

Make Up Artist

Brings Happiness

Creates Memories

Pictures and Videos

Events

Customer Service

Hostess Server - August, 2021 to Present

Brigs at the Forest Restaurant - Wake Forest, NC

Kept customers happy and increased drink sales by directing them to the bar area while they waited for tables.

Bussed tables and quickly reset them to keep the dining area looking presentable and ready for guests.

Collaborated closely with servers to set up new tables quickly, keep track of food and kitchen availability, and ensure customer satisfaction.

Offered genuine thanks to every guest for their patronage to top off outstanding experiences and promote loyalty.

Conducted [Timeframe] dining room and server checks to determine whether the dining room and servers were ready for expected customer traffic.

Was in charge of answering phones and taking reservations.

Greeted and seated guests with care, taking into account their preferences as well as the needs of the restaurant.

Led guests to tables, presented menus, and offered specials details to promote target items.

Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking.

Assisted servers in meeting customer demands by checking on tables, refilling beverages, and delivering meals.

Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied.

Kept an eye out for new guests at the front door and assisted servers by taking and delivering drink orders.

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