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Customer Service Call Center

Greenwood, IN
January 30, 2024

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Brianna James

Greenwood, IN *****


I’m looking for a job where I can help other people. I have done job shadowing for a special needs preschool. When I was 18, I did volunteer work at my local homeless shelter, In my time there, I prayed with them, helped them gain access to a hot meal, and cleaned up after the meals were finished. Since I have kids of my own, I definitely know to expect the unexpected, and how to remain calm when faced with stressful situations. I am looking for a job where I can do what I love, and be challenged each and every day.

Authorized to work in the US for any employer

Work Experience

Substitute Teacher

Kelly Services - Indianapolis, IN

August 2022 to Present

Every day is different during substitute teaching. I check into the office each morning and check in with the Secretary. I follow the lesson plans laid out by the teacher & at the end of the day I leave a detailed note for the teacher when he/she returns. I also clean the classroom before I leave. Patient Advocate Representative

The WellFund - Greenwood, IN

November 2019 to February 2020

While working for The Well Fund call center, I helped children, adults, and senior citizens receive health insurance through the state. I also helped people receive health insurance through the ACA during open enrollment. I made calls to the state on behalf of the patients, while protecting their PHI. Daycare Teacher

Little Feet Academy

March 2019 to July 2019

I was the lead teacher for the two year olds class. I taught them their abs, numbers, colors, and shapes. I even helped potty train them. After they were picked up, I would clean the classroom, toys, bathroom, and get everything set up for the next day.

Cashier and Customer Service

Milto Cleaners - Southport, IN

March 2018 to December 2018

I worked with customers, logged orders, marked when clothes came in, and cleaned up the store. Education

High school or equivalent

Liberty Christian Academy - Seymour, IN

2019 to 2019

High school or equivalent


• Customer Service

• Customer Care

• Crew Member

• Cleaning Experience

• Cash Handling

• Childcare

• Early Childhood Education

• Infant Care

• Organizational Skills

• Classroom Management

• Phone sales

• HIPAA knowledge

• Red flag regulations


• Time Management (4 years)

• Communication skills (4 years)

• Teaching

• Typing (6 years)

• Computer Skills (6 years)

• Microsoft Word (3 years)

• Windows (4 years)

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