Kerry Quinonez

ad28wq@r.postjobfree.com 602-***-**** 8639 W Pima St. Tolleson, AZ 85353

OBJECTIVE I am seeking a competitive and challenging environment, where I can serve

your organization and establish an enjoyable career for myself.

SKILLS

Scheduling expertise Bilingual-English / Spanish

Conflict resolution Process improvement

Performance monitoring Training and development

EDUCATION

Dysart High School, El Mirage, AZ

High school diploma, 2015

WORK HISTORY

Subway Cashier Customer Service. 05/2013 — 07/2014

Work effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Work well in team setting, providing support and guidance.

Pharmacy Technician United Healthcare. 07/2014 – 09/2016

Streamlined prescription processing with accurate data entry and verification of patient information.

Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.

Expedited insurance claim resolutions by liaising with health providers and insurance companies on patient's behalf.

Answered incoming phone calls and addressed questions from customers and health care providers.

Control Desk Operator Autozone Distribution Center. 10/2016 – Current

Enchanted control desk operations by implementing efficient scheduling and resource allocation.

Trained Staff and certified new hires on equipment.

Streamlined communication between departments, resulting in improved workflow and increased productivity.

Coached new hires on company processes while helping employees to achieve maximum production.

REFERENCES

Carmen Heredia, Supervisor at Autozone Distribution Center. 480-***-****

Yesenia Haskins, Supervisor at Autozone Distribution Center. 623-***-****

Marisol Gutierrez, was Supervisor at Subway. 602-***-****

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