Belinda Booth

Springdale, AR *****

479-***-****

ad28v2@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly motived and detail oriented with more than 25 years of experience in customer relationship and management. Dedicated to punctuality and dependability. Team player with excellent communication skills and positivity. Create lasting relationships with customers. Maintain healthy work environment and provide the most efficient and positive experience for customers and technicians to build lasting relationships. I can speak calmly to customers that are in emergency situations and assure them we will get their issue resolved in a timely matter. I have worked in very fast-paced environments and am able to keep calm and excel.

SKILLS

• Management

• Customer Service

• Accounts Payable / Accounts Receivable

• Dispatching

• Office Administration

• Event Planning

• Payroll

• Time and coordination management

• Inventory Control

• Power Point

• Microsoft

• Spectrum

• Geo Map Tracking

WORK EXPERIENCE

Mission / Gruma Distribution February 2023 – Present

• Customer Service

• Coordinate with store management teams and receiver's daily.

• Purchasing

• Tracking inventory

MULTI-CRAFT CONTRACTORS June 2016- February 2023

Lead Service Coordinator Springdale, AR

• Assist directly with new and current customers and their specific needs.

• Create work order requests placed by customers. Written, by e-mails or phones calls.

• Coordinate precisely with all service managers, co-workers, technicians to ensure all requests are addressed in a timely manner.

• Work directly with third party companies to assist and provide them with their specific terms and conditions.

• Prepare the after-hours on-call service technician’s information weekly.

• Create new sites and provide all proper credit information for future billing purposes.

• Answer a high call volume with multiple phone lines daily and redirect to the proper department.

• Responsible for covering the entire service area which includes all of NW Arkansas, the River Valley, Missouri and Oklahoma.

• Provide technicians with safety tips and techniques weekly. Assist with all OSHA requirements.

• Work directly with the Install Managers along with tho Quotes Department Managers to schedule new equipment, install jobs and new quoted work for larger projects.

• Provide managers with the correct information to be successful and ensure their highest expectations are being met.

*Doubled the number of work orders for the Service Department in the last two years. SALON BLAIS & SPA January 2001- May 2016

Owner / Manager Fayetteville, AR

• Created a new business and created jobs.

• Worked full time as a licensed Nail Technician.

• Managed the Salon and the Spa.

• Handled daily responsibilities to secure a professional and clean work environment.

• Handled a large volume of customers and scheduled appointments.

• Planned private parties, weddings events, and other social gatherings.

• Prepared weekly payroll.

• Ordered all items backbar related, purchased all retail supplies and took regular inventory.

• Responsible for handling all advertising with local radio/ television.

• Planned continuing education events for employees.

• Created updated brochures and business cards.

• Hosted multiple charity events for Breast Cancer awareness and the local battered women’s shelters as well as the Fayetteville Animal Shelter.

• Interviewed potential new hires.

• Kept all business licenses current.

• Complied with all State Board Health Regulations, and Arkansas State business licensing requirements.

*Voted number one in Northwest Arkansas Readers’ Choice and Best of the Best for 9 years. HUTCHES SPORTS BAR & BILLARDS May 2002 – May 2017

Co-Owner- Fayetteville, AR.

• Responsible for payroll for multiple employees.

• Placed orders for a variety of beer, wine and back bar liquor.

• Took inventory of both.

• Purchased all the food and supplies for our kitchen and restaurant area.

• Balanced the bank statements and registers.

• Maintained all proper licensing required by the State of Arkansas, including the business and liquor licenses.

• Complied with all State Board and health regulations.

• Responsible for accounts payable.

• Purchased and sold t- shirts and memorabilia.

• Organized weekly tournaments and social events.

• Planned an annual Christmas tournament for underprivileged children in NWA.

• Worked closely with local small bands and arranged live music.

• Responsible for local advertising.

Contact this candidate