REINA OTAKE

ad28ui@r.postjobfree.com 808-***-****

https://www.linkedin.com/in/reina-j-otake-

EDUCATION

University of Colorado Boulder Boulder, CO

B.S. in Advertising and Public Relations (minor in Business Administration) 2022

● Honors Deans List: Fall 2020, Fall 2021

● Membership: Public Relation Student Society of America (PRSSA) / Women in Business/ The Women’s Network

(TWN)/ Advertising Club/ Model UN/ Street Dance Team Uppsala University Uppsala, Sweden

Exchange Studies in International Media Studies and Journalism 2021 EXPERIENCE

Customer Success Representative San Mateo, CA

Rakuten USA July’23-Present

● Using both English and Japanese, supports customers as they transition from sales prospects to active users of our service.

● Owns the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction

● Demonstrated skills in executing comprehensive marketing strategies, including email marketing, CRM management, Google Ads, and successful organization of large in-person events.

● Coordinates and supports account management team on new store launches and the initial phase of store operation

● Skills: Multitasking, working across multiple departments in deadline-driven environment, Japanese and English Bilingual skills, Data Analytic, Ecommerce

Business Development Representative Denver, CO

Oracle NetSuite Aug’22 - June’23

● Provided a consultative approach to companies evaluating new ERP solutions while interacting with key personnel including but not limited to C-level executives.

● Carrying an annual quota, routed $82,270 ARR in closed won opportunities and generated $639,566 in total qualified ARR.

● Skills: Business-to-Business (B2B) · Sales · Software as a Service (SaaS) · Customer Relationship Management

(CRM) · Relationship Building · Active Listening · New Business Development · Lead Generation Global Marketing Specialist Remote

Kanken Techno USA Feb’22-July’22

● Organized 2 large in-person events and was responsible for creating marketing materials to gauge interest.

● Maintained online accounts for the company's recruitment operations within Handshake and Indeed.

● Skills:Email Marketing, CRM Management, Google Ads. Amazon Prime, Social Media Marketing Representative Boulder, CO Riddle and Bloom Aug’21-Jan’22

● Executed social media campaigns to reach the desired target audience and was able to engage with 5,600 accounts.

● Skills: Live Data Tracking, Influencer Marketing, Content Creation, Events Management Operations Management Intern Tokyo, Japan

Amazon Japan June’21-Aug’21

● Collaborated and created project to improve employee feedback to identify key problems by coming up with 4 layout solutions to improve efficiency.

● Conducted and analyzed operational and employee surveys to gather over 50% of the employee’s feedback.

● Skills: Data Analysis, Risk Analysis, Strategic Planning Global Summer Intern Tokyo, Japan

Boston Scientific Endoscopy July’19- Aug’19

● Translated marketing documents to improve communication between the Japan office and the US Headquarter.

● Conducted clinical visits to report product reports to the Marketing department.

● Skills: Microsoft Excel, Data Entry, Product Marketing, Translation Skills and Certifications

● Other Skills: Attention to Detail, Organizational Skills,, Creative Thinking, Leadership, Team Management,Cross-Channel Marketing Proficiency

● Certification: Brandwatch Foundations, Hootsuite Platform. NetSuite/ Programmatic Ad (coursera)

● Software: Adobe Photoshop, Illustrator, InDesign, Premiere-pro, Canva, SalesForce, Hubspot, Jira, Kintone. Languages and Interests

● Bilingual in Japanese (Native level) and English (Native Level), Mandarin (Beginner).