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Team Member Customer Service

Location:
Chicago, IL
Salary:
40,000
Posted:
January 30, 2024

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Resume:

Professional Summary

Skills

Experience

Jeremy C. Maciejewski

*** ****** **** **., ****, IN 46311 United States

219-***-**** - ad28tp@r.postjobfree.com

Hardworking and reliable team member, focused on going above and beyond to support team and serve customers.

Knowledgeable and adaptable Manager with over 10 years of related experience and expertise to keep business profitable through different conditions and markets.

Skilled team player with strong background in fast pace environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Staff management Expense tracking

Manage business operations Supervise employees

Problem-solving Organization

Verbal communication Multitasking

Training Customer relations

Networking

04/2020 to 08/2022 Cannabis Farmer

Sticky Forest - Stillwater, OK

Regularly inspected the crops to assess their maturity and condition. Used fertilizers to promote growth and reduce the amount of time required to reach maturity and salability.

Applied pesticides to plants to prevent infestations and preserve the maximum crop percentage.

Inspected crops at regular intervals to check their maturity and plan the appropriate harvest strategies.

Monitored facility and equipment to keep environments optimal for healthy growth and development.

Supervised crop growth and development for maximum yield. Oversaw smooth planting, fertilizing and harvesting of crop. Supported plants by regulating the conditions inside the greenhouse and handling both the indoor and outdoor irrigation systems. 02/2020 to 04/2020 Casino Table Games Dealer

Horseshoe Hammond - Hammond, IN

Dealt table games such as blackjack, roulette and three card poker with high degree of proficiency.

Performed mathematical computations to determine winners and losers and collect and pay out bets.

Welcomed and treated guests courteously and thanked guests for playing to foster enjoyable and entertaining atmosphere.

Delivered utmost in customer service by answering questions and resolving disputes.

Managed accurate chip and cash transactions for players. 07/2012 to 01/2020 Managing Partner

Buffalo Wild Wings - Homewood, IL

Started with the company as a Server at our Schererville location and moved up the ladder. Became a server trainer, bartender, bartender trainer, FOH manager, Asst. GM all at our Schererville store before being promoted to GM (Managing Partner) of the Homewood store. Increased productivity and employee retention, improved operations and built good relationships with team members.

Led by example as role model for company core values and company culture.

Delivered store sales and financial objectives, improved restaurant operations and service quality.

Scheduled front and back-of-house staff and anticipated high volume traffic to deliver customer service levels in line with company standards. Inspected restaurant cleanliness to monitor compliance with food safety and sanitation regulations.

Increased involvement of business with local community through outreach activities and programs.

Recruited, interviewed, hired and trained staff to company service-oriented values.

Controlled food costs to minimize store inventory whilst maintaining sufficient reserves.

Applied financial reporting analysis to enhance restaurant results. Led pre-shift meetings to review specials, menu changes and house counts. Coached, directed and developed restaurant supervisors and team leaders.

Education

05/2005 High School Diploma: General Education

Lake Central High School - St. John, IN



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