Fatima Olayinka

Ogedengbe

Fort Erie, ON L*A*W* +1-437-***-**** ad28ri@r.postjobfree.com

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

Customer Complaint Resolution

Sales Quota Achievement

Incoming Call Management

Business Growth and Retention

Experience

SALES SUPERVISOR 08/2022 - 11/2023

Hilltop Ventures - Lagos Island, Lagos

Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives. Conducted weekly performance reviews with the sales team to ensure goals were being met. Planned and coordinated staff training sessions for new and existing employees. Attended trade shows, conferences, and other events as a representative of the company's brand. Collaborated with other departments such as marketing, finance, production., to develop effective promotional materials for campaigns.

SALES MANAGER 02/2018 - 02/2022

Prince K. Construction Company - Mowe, Ogun

Developed and implemented sales strategies to increase market share. Identified and developed new markets for products or services. Established relationships with key clients, while maintaining existing customer base. Analyzed data to identify trends in customer behavior and develop plans accordingly. Managed daily operations of sales department, including supervision of staff members. Collaborated with marketing team to create promotional materials for target customers. CUSTOMER SERVICE SALES REPRESENTATIVE 02/2015 - 01/2018 Okiki Films - Ikorodu, Lagos, Nigeria

Built sustainable relationships with customers through open communication. Adhered to company policies when dealing with customers. Assisted customers with navigating website for product selection purposes. Performed follow-up calls to confirm customer satisfaction with product or service received. Provided feedback from customers to management regarding service failures or customer concerns. Education and Training

Adekunle Ajasin University - Akungba-Akoko, Ondo State Bachelor of Arts Education, 12/2012

Activities and Honors

Solving problem for others

Dedicated to duty

Meeting new people and getting along with them

Certifications

BA.ED English (Adekunle Ajasin University Akungba-Akoko) Developing Quality Cutomer Service Skills (Alison Certificate) Languages

English:

Full Professional

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