Customer Service, Accounts Receivable, Office manager

Yalonda Lischkge

***** ***** **** **., ************, IN 47025

Cell 812-***-****

E-Mail: **********@*******.***

PROFESSIONAL EXPERIENCE

ProLink Staffing

March 2022 – Present

Staffing Agency

Ensure all billing is complete and accurate

Handle all disputes between clients and accounts receivable

Reconcile billed hours to paid hours

Customer service with client billing

Monthly reconciliations of multi-million dollar accounts City of Greendale

December 2020 – March 2022

Municipality

Utility Billing Clerk

Work one-on-one with utility workers, city officials, IMPA and software specialist

Preparation of monthly utility bills

Apply all utility payments

Maintain and reconcile utility accounts

Customer service

Preparation of Sales and URT tax statements

Reconcile meter reports and maintain meter records

Update all rate tables

Assist Deputy Clerk Treasurer with end of month reconciliations

Maintain all commercial account files

Assist building department with building permits and records Zerbe, Garner, Blondell & Weldon aka Pillar Law Group August 2015 – December 2020

Law Firm

Legal Assistant/Paralegal/Executive Assistant

Directly assist the lawyer in all aspects

Manage lawyer’s calendar

Schedule all appointments for potential clients, attorney meetings, court hearings, city meetings

Maintain all client files

Coordinate with local officials

Prep case files for court hearings

Process all phone calls/voicemails/emails for lawyer PM Company, Fairfield, OH

May 2014 – July 2015

Manufacturer

Credit & Collections Manager

Monitor customer’s accounts

Manage bank accounts

Assist with month-end close

Apply daily cash deposits

Manage Accounts Payables

Manage finance reports for the line of credit as well as checking accounts

Work one-on-one with customer service and outside sales Total Quality Logistics, Milford, OH

September 2013 – April 2014

Logistics

Credit Analysis II

Analyze and approve credit for potential customers

Run DNBi report as well as other credit reports such as Ansonia and Blue Book

Evaluate customers credit history and banking information

Update customers statuses, approve, extend, and deny credit

Consult with brokers on potential customers

Work one on one with brokers as well as customers and banks Fusion Paperboard U.S., Inc., Hebron, KY

Formerly Cascades Boxboard U.S., Inc., $3.6 billion international Paper Products Company July 2006 – August 2013

Manufacturer of paperboard folding cartons, sales $35 million Staff Accountant/Assistant Controller

Manage Accounts Payable and Accounts Receivable for a division of a private company with over $35 million in Revenue

Accessed computerized financial information to answer general questions as well as those related to specific accounts.

Calculated, prepared, and issued invoices, customs invoices for international shipments, account statements, and other financial statements according to established procedures.

Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.

Completed the monthly bank reconciliations.

Assisted with the selection and implementation of new ERP system

Month-end financial reporting

Reduced A/R DSO by eighteen days/Increased A/P DPO by fifteen days

Increased A/P cash discounts collected by $176k through timely payment and negotiation of terms with vendors

Checked figures, postings, and documents for correct entry, proper G/L codes and 3-way match.

Classified, recorded, and summarized numerical and financial data to compile and kept financial records, using journals and ledgers or computers.

Complied with federal, state, and company policies, procedures, and regulations. Completed the monthly HST return

Used accounting software to record, store, and analyze information.

Maintained excel tracking spreadsheets for all onsite & offsite inventories of raw & finished goods

Assisted with and prepared period close accruals

Collected and reduced past due accounts receivables while maintaining positive relationships with customers

Assisted with audits: SOX, Sales & Use Tax, Corporate Year-End Paper Denim & Cloth, Cartersville, GA

1999 – 2006

Clothing distributor

Assistant Controller

Manage Accounting Department

Worked one-on-one with sales representatives managing major accounts such as Kohl’s, JcPenny, Macy’s, etc.

Accessed computerized financial information to answer general questions as well as those related to specific accounts.

Checked figures, postings, and documents for correct entry and proper codes.

Classified, recorded, and summarized numerical and financial data to compile and kept financial records, using journals and ledgers or computers.

Complied with federal, state, and company policies, procedures, and regulations.

Used accounting software to record, store, and analyze information.

Performed general manager duties such as personnel reviews, policy reviews, and orientation

Maintained inventory of raw and finished goods

Assisted with audits

EDUCATION AND TRAINING

Ivy Tech Community College

2011 – 2014

Associates Degree – Accounting

Graduated May 2014 Magna Cum Laude

3.80 GPA

Dean’s List

Phi Theta Kappa

University of Phoenix

2024 – 2025 (expected Graduation)

Bachelors Degree – Business

Other: Certificate – Kentucky Department of Revenue (Sales and Use Tax) 2010 Microsoft Certificate - 2013

Software:

Numerous software systems

Excellent references available upon request.

Contact this candidate