832-***-**** / email@example.com
SUMMARY OF QUALIFICATIONS
Results-oriented professional with strong and effective Problem solving and Analytical skills.
Good Communication and Presentation Skills Creative Thinker and Attention to Details Time management and Risk Assessment Ability to Work in Fast Paced Environment Ability to Work with Cross-Functional Teams
Familiar with ERP and Quickbooks Organized and Reliable
Front desk receptionist
September 2018- October 2022
Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.
Supports managers with business documentation and professional demeanor at all times.
Efficiently processes updated client information and payments into database.
Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on outstanding items.
Ability to multitask effectively in a fast-paced environment.
Maintains a friendly, approachable style to build relationships and work harmoniously with others at all times.
Kroger Pharmacy - Humble, TX
June 2014 to June 2018
• Mix pharmaceutical preparations
• Fill bottles with prescribed tablets and capsules
• Receive and store incoming supplies
• Count stock and enter data in computer to maintain inventory records • Process records of medication and equipment dispensed to client
GE Appliances - Houston, TX
2015 – May 2016
Utilize ERP web based system (OTM) to build and schedule shipment. Lead a new network initiative for same day order-same day pick-up for a key account. Manage all aspects of customer deliveries for a specified warehouse, converting inbound customers’ orders into outbound warehouse shipments.
Schedule and assign motor carriers to customer truck load, just in time (JIT) cross-dock, and LTL shipments.
Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
Prepare accurate reports for upper management
Assurion – Houston, TX
Customer Service Representative
March 2014 –
Received inbound and outbound calls.
Assisted customers with their concerns and questions.
Used technical knowledge to solve support.
Provided quality results in a timely efficient manner.
Answered a wide array of questions and provide insight on difficult issues while offering
University of Houston
January 2016- December 2020
Bachelor of Business Administration (BBA), Accounting GPA: 3.4/4.0
Technical knowledge and SKILLS
Proficient in Microsoft Excel (Pivot Tables, H/V-Lookups, Macros, VBA) Windows 8/10, Microsoft Access, Excel, PowerPoint, Visio, Lync, Outlook, Skype, SharePoint, Citrix and Oracle RightNow.
Good IT systems knowledge and able to adapt to new procedures quickly.
Available upon request