Front Desk Receptionist

Krisella Chapman

832-***-**** / ***************@******.***

SUMMARY OF QUALIFICATIONS

Results-oriented professional with strong and effective Problem solving and Analytical skills.

Good Communication and Presentation Skills Creative Thinker and Attention to Details Time management and Risk Assessment Ability to Work in Fast Paced Environment Ability to Work with Cross-Functional Teams

Familiar with ERP and Quickbooks Organized and Reliable

PROFESSIONAL EXPERIENCE

Front desk receptionist

Aspen Dental

September 2018- October 2022

Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues.

Supports managers with business documentation and professional demeanor at all times.

Efficiently processes updated client information and payments into database.

Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on outstanding items.

Ability to multitask effectively in a fast-paced environment.

Maintains a friendly, approachable style to build relationships and work harmoniously with others at all times.

Pharmacy Technician

Kroger Pharmacy - Humble, TX

June 2014 to June 2018

• Mix pharmaceutical preparations

• Fill bottles with prescribed tablets and capsules

• Receive and store incoming supplies

• Count stock and enter data in computer to maintain inventory records • Process records of medication and equipment dispensed to client

GE Appliances - Houston, TX

Logistics Coordinator

2015 – May 2016

Utilize ERP web based system (OTM) to build and schedule shipment. Lead a new network initiative for same day order-same day pick-up for a key account. Manage all aspects of customer deliveries for a specified warehouse, converting inbound customers’ orders into outbound warehouse shipments.

Schedule and assign motor carriers to customer truck load, just in time (JIT) cross-dock, and LTL shipments.

Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction

Prepare accurate reports for upper management

Assurion – Houston, TX

Customer Service Representative

January 2015

March 2014 –

Received inbound and outbound calls.

Assisted customers with their concerns and questions.

Used technical knowledge to solve support.

Provided quality results in a timely efficient manner.

Answered a wide array of questions and provide insight on difficult issues while offering

Education

University of Houston

January 2016- December 2020

Bachelor of Business Administration (BBA), Accounting GPA: 3.4/4.0

Technical knowledge and SKILLS

Proficient in Microsoft Excel (Pivot Tables, H/V-Lookups, Macros, VBA) Windows 8/10, Microsoft Access, Excel, PowerPoint, Visio, Lync, Outlook, Skype, SharePoint, Citrix and Oracle RightNow.

Good IT systems knowledge and able to adapt to new procedures quickly.

References

Available upon request

Contact this candidate